Fed up with Merkury?

Bought a Merkury camera? Here's why it keeps going offline.

Professional security that actually stays connected.

Merkury

Video doorbell

1

Someone approaches your home

2

Camera records what happens

3

You get a notification (maybe)

4

Crime already happened. You have footage.

scOS

Makes criminals vulnerable

1

Someone approaches your home

2

AI analyses their behaviour in real-time

3

Suspicious? System intervenes automatically

4

They leave. Crime prevented.

Constantly losing connection. That's not security, that's a paperweight.

Merkury cameras drop WiFi regularly, requiring constant reboots. scOS uses hardwired ethernet—your cameras stay online 24/7, no exceptions.

Merkury

Merkury cameras frequently disconnect and need manual reboots

scOS

Wired PoE cameras from any brand

Other problems scOS solves

App freezes. Cloud storage doesn't work. Support doesn't reply.

Merkury's app is known for freezing, not syncing video, and failing to access saved footage. scOS uses professional-grade infrastructure. Your video is always accessible, and someone who actually knows what they're doing is watching your property.

Charging constantly. Defeating the purpose of a doorbell camera.

Merkury's wireless cameras drain batteries every week, so you're constantly climbing ladders to recharge them. scOS uses wired PoE power. Install once, never worry about power again.

Flooded with useless alerts. You stop paying attention.

Merkury's basic motion sensor sends alerts for wind, passing cars, and shadows. After the 500th false alarm, you turn notifications off—and miss the real threat. scOS AI understands context. It watches so you don't have to.

We're not saying Merkury is bad.

It just wasn't built to prevent crime.

It was built to see who’s at your door.

MerkuryscOS
Connection TypeWiFi (drops regularly)Wired Ethernet (always online)
Power SourceBattery (weekly charging needed)Wired PoE from any brand
App StabilityFreezes frequentlyProfessional architecture
Motion DetectionBasic sensor (lots of false alerts)AI-powered analysis
Video StorageUnreliable cloud syncingAlways accessible, always backed up
Customer SupportEmail only, delayed responsesDedicated scOS Architect
Professional SetupDIY onlyProfessional installation included
AI InterventionNo—just recordsLights, sirens, and voice warnings
Data PrivacyBudget pricing, unknown data practicesData Ethics Zone - plain English policy

Is Merkury Worth It? The Honest Answer

If you're searching for a Merkury alternative, you've likely already noticed the fundamental problem: Merkury cameras are budget hardware running on unreliable infrastructure. They're ultra-cheap for a reason—and that reason is reliability suffers.

Why People Look for Merkury Alternatives

The most common frustrations that send people searching elsewhere:

  • Constant WiFi drops - Merkury cameras lose connection regularly, requiring manual reboots. You can't protect what isn't online.
  • App is unreliable - The Merkury Smart app freezes frequently, video doesn't sync, and accessing your footage becomes a frustrating process.
  • Nonexistent customer support - Users report waiting weeks for replies, or getting no response at all when something breaks.
  • Battery drain nightmare - Wireless Merkury cameras need recharging every 7-10 days. You bought a doorbell camera, not a weekly charging task.
  • False alerts everywhere - The basic motion detector triggers on wind, shadows, and passing cars. Alert fatigue sets in quickly.

Should I Get Merkury? The Honest Answer

Merkury is cheap. That's what it's good at. But "cheap" and "secure" are opposite directions.

Merkury shows you footage after someone's already been on your property. You watch a theft happen in playback. The app might freeze whilst you're trying to see it. And if something goes wrong, good luck getting support.

The scOS Alternative

We asked ourselves a simple question: what would security look like if it just worked?

Not security that floods you with notifications. Not security that needs constant attention. Security that watches over your property the way a thoughtful person would—noticing what matters, ignoring what doesn't, and only speaking up when something's actually wrong.

That's scOS.

It focuses on detecting suspicious activity. Not every moving leaf. Not every passing car. Suspicious activity. The kind of thing that would make a security guard pay attention.

It only alerts you when needed, just like a person would. A good security guard doesn't tap you on the shoulder every thirty seconds. Neither does scOS. When you get an alert, it means something.

It's designed to be left alone. No daily check-ins. No settings to fiddle with. No app to babysit. Install it once and forget it exists—until it saves you from a break-in.

All features included. No premium tiers. No "upgrade to unlock." Everything scOS can do, your system does. See all features.

Works with any wired camera brand. You're not locked into our hardware ecosystem. Use the cameras you trust. We handle the intelligence.

Ready to design your system?

No pressure. See what a scOS system would look like for your home. Your dedicated scOS Architect will handle the rest.

From £19/mo · Professional installation included · No contract