Everything you need to know about scOS. Can't find what you're looking for? Get in touch.
We don't offer a free trial. There is no long-term contract — cancel anytime. New consumers who sign up at a distance also have a 14-day cooling-off right.
Read answerUse the configurator on our website. It takes about 2 minutes and shows you instant pricing — no waiting for quotes, no sales calls.
Read answerscOS works with your existing Power over Ethernet (PoE) CCTV cameras. PoE means one cable handles both power and data — no separate power supplies, no batteries to charge.
Read answerNest cameras are well-designed and integrate nicely with Google's ecosystem. If you're already in that world, they fit naturally.
Read answerWe looked at what the security industry was actually selling people and asked a simple question: what problem are they solving?
Read answerRing is built around a simple idea: see who's at your door. That's genuinely useful. The doorbell camera, the easy app, the quick notification when someone presses the button.
Read answerYes. The Intelligence Hub connects your cameras and stores recordings locally, but the AI analysis that watches them runs in the scOS cloud and is what the subscription pays for.
Read answerIf you already have PoE cameras, there's no installation cost. The Intelligence Hub setup is free.
Read answerscOS starts from £10 a month for one camera, with the Intelligence Hub included and no upfront cost. Plans are tiered by camera count: £25 for 2 cameras, £30 for 3, £39 for 4, £69 for up to 6, £89 for up to 8, and up to £255 for 24 cameras.
Read answerThe Intelligence Hub is included in your subscription, with no upfront cost. It stays with you while you're subscribed, and we collect it if you cancel.
Read answerNo. Month-to-month subscription. Stay because scOS works, not because you're locked in.
Read answerYes. scOS Home Intelligence is from £10 per month for one camera, with tiered plans covering up to 24 cameras. Intelligence Hub included. No contracts. Cancel anytime.
Read answerEverything.
Read answerEverything scOS can do.
Read answerBecause scOS analyses every frame from every camera, 24/7—not just recording. That continuous AI monitoring is what the subscription covers.
Read answerYes. We provide self-setup instructions for the Intelligence Hub, and if you're comfortable running ethernet cables and mounting cameras, you can handle the entire installation.
Read answerYes. Someone over 18 needs to be present throughout the installation.
Read answerNot currently. We've built scOS for British homes and British infrastructure.
Read answerTypically between one and four hours, depending on how many cameras you're installing and the complexity of your property.
Read answerEngland and Wales currently. Scotland based on demand.
Read answerYes. Update your subscription anytime.
Read answerNot necessarily. If your cameras have ethernet connections and are at least 1080p quality, scOS will work with them.
Read answerscOS doesn't use Wi-Fi for cameras at all. Everything runs over ethernet — both the cameras and the Intelligence Hub.
Read answerAt minimum, one. But most homes benefit from two or three.
Read answerscOS works with most internet-connected cameras that have an ethernet connection. You might see these called PoE cameras or IP cameras.
Read answerThe Intelligence Hub is the physical brain of your scOS system. It's a compact device that sits next to your router and connects to all your cameras via ethernet.
Read answerThree reasons.
Read answerNot currently. scOS manages detection autonomously — that's how we maintain accuracy.
Read answerNo. scOS detects vehicles arriving at your property and alerts you, but it doesn't read number plates or check them against the DVLA.
Read answerYes.
Read answerNo.
Read answerYes. scOS can control smart lights, speakers, and other IoT devices as part of its automated response.
Read answerYes. Most crimes happen after dark — that's precisely when you need protection most.
Read answerWe're building this.
Read answerNot currently. We're focused on direct device control rather than ecosystem integration for now.
Read answerWe use multiple vision models working together — similar to how your brain processes a scene.
Read answerYour Intelligence Hub continues recording locally. When your connection comes back, everything syncs.
Read answerDuring the first month, you might get some. scOS is learning your property: who comes and goes, what's normal, what isn't. It asks questions when it's uncertain.
Read answerYes, through the scOS app.
Read answerYes. The scOS app gives you live access to all your cameras, wherever you are.
Read answerNot yet. But we're working toward it.
Read answerNo. That's the point.
Read answerOnly when necessary.
Read answerMultiple things, simultaneously.
Read answerNo.
Read answerNo.
Read answerRecordings stay on your Intelligence Hub, encrypted. scOS staff cannot view live video or those recordings. Cloud copies are limited alert snapshots.
Read answerThe Data Ethics Zone is our public commitment to how we handle your data. It covers what we collect, why we collect it, how long we keep it, and who can access it.
Read answerRecordings stay on your Intelligence Hub. Only limited alert snapshots are held in our cloud, for up to 30 days.
Read answerYou. And anyone you explicitly grant access to under your account.
Read answerYes. No cancellation fees. No hoops to jump through.
Read answerThe Intelligence Hub is loaned, not sold. It has a 12-month commercial warranty while you are subscribed, and your statutory rights sit alongside that. Cameras are covered by their manufacturer.
Read answerscOS doesn't manufacture cameras — we work with existing brands. So hardware issues go through the camera manufacturer.
Read answerUK-based support accessible through our contact page, plus your dedicated scOS Architect.
Read answerWhen you subscribe to Home Intelligence, you'll be assigned a dedicated scOS Architect. They'll introduce themselves and become your primary point of contact for everything scOS-related.
Read answerConfigure your scOS system in minutes. See instant pricing, no sales calls.
Configure Your SystemFrom £10/mo, Hub included · Professional installation included · No contract