Shoplifting is a persistent challenge for businesses across the UK, and Lancing and Sompting are no exception. While the area exhibits a generally good safety score of 85/100, and a crime rate of 70.2 per 1,000 residents, which is lower than the UK average of 91.6, preventative measures remain vital for local businesses.
So, what can businesses in Lancing and Sompting do to reduce the risk of shoplifting? Several practical steps can be taken, focusing on deterrence, observation, and reporting.
1. Enhance Visibility and Deterrence:
- CCTV Installation: Visible CCTV cameras act as a strong deterrent. Ensure cameras are strategically positioned to cover entrances, high-risk areas, and displays. Clear signage indicating CCTV surveillance is in operation is crucial.
- Mirrors: Strategic placement of mirrors can expand visibility, particularly in blind spots.
- Lighting: Adequate lighting, both inside and outside the premises, discourages opportunistic thieves.
2. Staff Awareness and Training:
- Observation Skills: Train staff to be observant of customer behaviour and identify potential shoplifters. This includes recognising signs of nervousness or unusual actions.
- Approach and Engagement: Staff should be trained on how to politely and safely approach customers who appear suspicious. A simple, friendly greeting can often deter a would-be thief.
- Loss Prevention Procedures: Implement clear procedures for handling suspected shoplifters, emphasizing safety and legal compliance.
3. Inventory Management and Loss Reporting:
- Regular Stock Checks: Regular inventory checks can help identify discrepancies and potential losses.
- Reporting System: Establish a clear system for reporting shoplifting incidents to the police. Accurate and detailed reports provide valuable data for crime prevention initiatives.
- Data Analysis: Periodically review reported incidents to identify patterns and adjust security measures accordingly.
4. Collaboration and Community Engagement:
- Local Police Liaison: Maintain contact with local police and share information about shoplifting incidents.
- Business Watch Schemes: Consider joining or establishing a local business watch scheme to share information and coordinate preventative efforts with neighbouring businesses.
While the crime rate in Lancing and Sompting is comparatively lower, proactive measures are key to maintaining a safe and secure business environment. The population of 28,302 demonstrates a community that values safety, and these steps will help preserve that.