Retailers in Dunstable are employing a variety of strategies to address shoplifting, aiming to protect their businesses and ensure a safe shopping environment for customers. Understanding the local context is crucial; Dunstable, a Built-Up Area (BUA) in Central Bedfordshire, has a population of 33,531. The area's crime rate stands at 82.9 incidents per 1,000 residents, which is slightly lower than the UK average of 91.6 per 1,000. Dunstable also boasts a safety score of 81 out of 100, exceeding the UK average of 79, suggesting a generally perceived level of safety.
Specific measures being taken by retailers are often a combination of visible and less obvious approaches. Many businesses are investing in improved CCTV systems, both internally and externally, to deter potential thieves and provide evidence in the event of an incident. Increased staff presence on the shop floor is another common tactic, allowing for better observation and engagement with customers. Some retailers are utilising Electronic Article Surveillance (EAS) tags on high-value items, triggering alarms if they are removed without authorisation.
Furthermore, many retailers are implementing staff training programs focused on identifying suspicious behaviour and approaching potential shoplifters in a safe and professional manner. These programs often cover de-escalation techniques and how to effectively report incidents to the police. Collaboration between retailers is also increasingly common; sharing information about known offenders and emerging trends can help prevent shoplifting across multiple businesses. The focus is often on a layered approach, combining technology, personnel, and information sharing to minimise losses and maintain a secure atmosphere for both staff and shoppers within Dunstable.