Shoplifting can be a significant concern for businesses, and understanding the local landscape is key to effective prevention. In Chorley, with a population of 120,839, the crime rate currently stands at 81.8 incidents per 1,000 people. While this is slightly lower than the UK average of 91.6 per 1,000, it’s still vital to take proactive steps to safeguard your business.
Chorley’s safety score is 81/100, which is above the UK average of 79, suggesting a relatively safe environment. However, this doesn't negate the need for robust security measures. The best approach to protecting your business involves a combination of preventative measures and staff awareness.
Here's a breakdown of practical steps you can take:
- Visible Deterrents: CCTV cameras are a proven deterrent. Ensure they are clearly visible and cover key areas like entrances, exits, and high-value merchandise displays. Signage indicating CCTV operation can further discourage potential thieves.
- Staff Training: Train your staff to be observant and confident. This includes recognising suspicious behaviour, approaching potential shoplifters politely but firmly, and reporting incidents promptly. A confident and vigilant staff can deter opportunistic thieves.
- Layout & Display: Consider the layout of your store. High-value items should be placed in visible locations, ideally near staff. Avoid creating blind spots where thieves can operate unnoticed.
- Loss Prevention Technology: Explore loss prevention technologies like Electronic Article Surveillance (EAS) tags and radio frequency identification (RFID) systems for high-value goods.
- Regular Security Reviews: Regularly assess your security measures and adapt them as needed. Shoplifting tactics evolve, so staying ahead of the curve is crucial. This includes reviewing CCTV footage, analysing incident reports, and updating staff training.
- Reporting: Always report shoplifting incidents to the police. This helps them track crime trends and allocate resources effectively within Chorley.