Shoplifting prevention is a concern for businesses everywhere, and Crediton is no exception. While Crediton, within the BUA of Mid Devon, boasts a crime rate of 80.6 incidents per 1,000 residents – lower than the UK average of 91.6 – proactive measures are still vital for protecting your business. The area’s safety score of 80 out of 100 also suggests a generally safe environment, but vigilance is key.
So, what advice can be offered to businesses in Crediton regarding shoplifting prevention? Several strategies can be implemented, focusing on deterrence, detection, and response.
Deterrence: Make your business less appealing to potential shoplifters. This includes ensuring clear visibility throughout the store – good lighting, open sightlines, and minimising blind spots. Mirrors can be strategically placed to enhance visibility. Consider utilising security tags on high-value items, and keeping these items near the checkout or within staff view. A prominent display of CCTV signage can also act as a deterrent, even if active monitoring isn't always possible.
Detection: If deterrence fails, detection is crucial. Staff training is paramount. Employees should be encouraged to be observant, learn to recognise suspicious behaviour (e.g., someone loitering excessively, concealing items), and be empowered to approach individuals politely but firmly if concerns arise. CCTV systems, even basic ones, can be invaluable for recording incidents and providing evidence. Ensure cameras are positioned to cover key areas like entrances, exits, and high-risk product displays.
Response: Having a clear protocol for dealing with suspected shoplifters is important. Staff should be trained not to physically restrain individuals but to observe, record, and report the incident to the police. Cooperation with local police is essential; they may be able to offer advice and support based on current crime trends in the Crediton area. Remember that the safety of your staff and customers is the priority.
While Crediton's crime rate is comparatively lower than the national average, consistent application of these preventative measures can significantly reduce the risk of shoplifting and contribute to a safer business environment for everyone.