Shoplifting can be a significant concern for businesses, and Pembroke Dock faces a slightly elevated risk compared to the national average. With a crime rate of 130.7 per 1,000 residents, exceeding the UK average of 91.6, and a safety score of 67 out of 100 (compared to the UK average of 79), local businesses need to take proactive steps to protect their assets.
So, what measures can businesses in Pembroke Dock take? Several strategies can be implemented, focusing on prevention and response. Firstly, enhancing visibility is key. This includes ensuring clear lines of sight within the store – removing obstructions and arranging displays to allow staff to easily observe customers. Well-lit areas are also a deterrent.
Secondly, staff training is vital. Employees should be trained to recognise suspicious behaviour – not just overt theft, but also signs of potential shoplifting, such as excessive loitering or concealing items. They should also be instructed on how to approach suspected shoplifters safely and discreetly, prioritising their own safety above all else.
Thirdly, the use of CCTV is highly recommended. Visible CCTV cameras act as a deterrent and provide valuable evidence if an incident does occur. Ensure cameras cover all entry and exit points, as well as high-risk areas within the store. Keep records of CCTV footage for a reasonable period, in accordance with data protection regulations.
Fourthly, consider implementing security tags on high-value items. These tags can be easily removed by trained individuals, but they act as a significant deterrent for opportunistic thieves. Finally, joining or forming a local business watch scheme can provide a network for sharing information about shoplifting incidents and potential offenders. Reporting incidents promptly to the police is also crucial, providing them with the data they need to address crime trends in Pembroke Dock.