Shoplifting poses a challenge to businesses everywhere, and Bisley (Surrey Heath) is no exception. While Bisley's crime rate of 79.5 per 1,000 residents is slightly below the UK average of 91.6, proactive measures are still vital for local businesses. This answer outlines steps businesses in Bisley can take to minimise their risk.
Firstly, understanding the local context is key. Bisley has a population of 4388, meaning even a small number of shoplifting incidents can have a disproportionate impact on local businesses. The area's safety score of 81/100 indicates a generally safe environment, but this shouldn’t lead to complacency.
Here are practical steps businesses can implement:
- Visible Deterrents: Ensure clear signage indicating that shoplifting is not tolerated. This includes prominent CCTV camera signs, even if cameras are not always actively monitored. Visible security personnel, even periodically, can also act as a deterrent.
- Staff Training: Equip staff with the skills to identify and approach potential shoplifters. Training should cover observation techniques, discreet communication, and company policy on confronting suspects. Emphasise the importance of staff safety – they should not put themselves at risk.
- Strategic Product Placement: High-value items should be placed in clear view of staff and near the checkout area. Consider using security tags and locked display cases for particularly vulnerable merchandise.
- Mirror Placement: Strategically placed mirrors can eliminate blind spots and improve visibility throughout the store.
- Loss Prevention Technology: Consider utilising Electronic Article Surveillance (EAS) tags, radio frequency identification (RFID) technology, and smart surveillance systems. While these can represent an investment, the long-term reduction in losses can justify the cost.
- Community Engagement: Build relationships with local police and neighbourhood watch groups. Sharing information about suspicious activity can help prevent crime and foster a sense of community safety. Report any incidents promptly to Surrey Police.
- Review and Adapt: Regularly review security measures and adapt them based on observed trends and feedback from staff. Crime patterns can change, so vigilance is essential. Analyse incident reports to identify common vulnerabilities.