Shoplifting is a concern for businesses everywhere, and Marlborough is no exception. The crime rate in Marlborough, Wiltshire (a Built-Up Area with a population of 9170) currently stands at 51.4 incidents per 1,000 residents. While this is considerably lower than the UK average of 91.6 per 1,000, it still presents a risk to local businesses. Fortunately, there are several proactive measures that Marlborough businesses can take to mitigate this risk.
Firstly, visible deterrents are highly effective. Installing CCTV cameras, both internally and externally, can act as a strong deterrent. Ensure cameras are clearly visible to potential thieves. Secondly, staff training is vital. Train employees to recognise signs of suspicious behaviour, such as prolonged loitering, nervous body language, and concealed items. Empowering staff to approach and politely question individuals exhibiting these behaviours can often prevent theft before it occurs.
Another key strategy is to establish clear and consistent return policies. Ambiguity in return policies can be exploited by opportunistic thieves. Displaying these policies prominently and ensuring all staff are familiar with them is essential. Furthermore, consider implementing loss prevention techniques such as strategically placing high-value items near staffed areas and utilising security tags on easily pilfered goods.
It’s also important to remember that Marlborough benefits from a relatively high safety score of 89 out of 100, which is significantly better than the UK average of 79. This suggests a generally safe environment, but vigilance remains crucial. Finally, maintaining open communication with the local police and participating in local business crime reduction initiatives can provide valuable support and information. Regularly reviewing your security measures and adapting them to emerging trends is key to keeping your business secure.