We install the Intelligence Hub. You get a system that works from day one.
scOS isn't a box you configure yourself. Your subscription includes professional installation of the Intelligence Hub by your dedicated scOS Architect—the central brain that transforms your existing wired IP cameras into an intelligent security system. Professional setup, camera integration, system verification. All included.
SETUP DAY: Your setup day is booked.
Professional installation — your scOS Architect handles the technical setup
Ready to protect your property at the boundary?
Configure Your SystemFrom £19/month · Professional installation included
The Problems You Know Too Well
Traditional CCTV fails you when it matters most
DIY systems leave you wrestling with configuration
Consumer security systems ship hardware and expect you to figure it out. Network settings. Stream configuration. AI tuning. Motion zones. Resolution settings. By the time you've troubleshot the fifth connection issue, you're questioning whether this was worth it. Technical complexity isn't security—it's a barrier to security.
Cameras connected but not configured correctly
You plugged everything in. Lights are on. But streams are choppy, resolution is wrong, and half the AI features don't seem to work. The hardware is connected—the system isn't configured. Without proper setup, you have cameras attached to a box, not an intelligent security system.
No one confirms the system actually works
DIY installation ends when you can see camera feeds. But does person recognition work? Are the cameras properly integrated? Is the system configured for your property? You don't know—because no one verified it. First incident reveals the gaps you didn't know existed.
Problems mean support tickets, not solutions
Something doesn't work. You submit a ticket. Wait 48 hours. Get a generic response asking you to 'check your network settings.' You're not an engineer. You just want it to work. DIY systems offer support tickets. scOS sends engineers.
No one knows your system or your property
Every support interaction starts from zero. Explain your setup. Describe your property. Wait while they read your ticket history. No one actually knows your system because no one was there when it was installed. Random support agents can't help the way someone who knows your setup can.
What if your home defended itself?
Not just watching. Not just recording. Actually stopping threats before they reach your door.
How It Works
Professional Installation in action
Dedicated scOS Architect Assigned
Before installation, you're assigned a dedicated scOS Architect—your personal engineer and ongoing point of contact. Not a random support agent. A specific person who will install your system, know your property, and remain your contact for the life of your subscription.
Intelligence Hub Installation
Your scOS Architect installs the Intelligence Hub—the central brain of your security system. Professional placement, network configuration, connectivity verification. The Hub is configured correctly from day one, not left for you to troubleshoot.
Camera Integration & Configuration
Your existing wired IP cameras are connected to the Hub and properly configured. Resolution settings optimised. Streams configured for reliable performance. Geographic placement assigned so the system understands your property layout. Every camera integrated correctly.
System Verification & Testing
Before your scOS Architect leaves, the system is comprehensively tested. Person detection verified. Camera feeds confirmed. App connectivity tested. You see your system working—not hope it works. Professional verification ensures everything functions from day one.
Ongoing Support from Your Architect
Installation isn't goodbye—it's the beginning. Questions? Contact your scOS Architect. Need adjustments? They handle it remotely or visit if needed. System issues? The person who installed it comes back. Continuous professional support from someone who knows your system.
AI Decision Examples
See how scOS thinks
Real scenarios showing how the AI distinguishes between threats and everyday activity.
“Customer has existing Hikvision cameras but struggled to configure previous NVR system. Worried about technical complexity.”
Action: scOS Architect arrives, installs Intelligence Hub, connects all existing cameras, configures optimal settings. Customer doesn't touch network configuration or stream settings. System works when Architect leaves. Technical complexity handled professionally.
“Customer's cameras are connected but resolution set incorrectly—recording at 720p when cameras support 4K. Customer didn't know.”
Action: During installation, scOS Architect identifies misconfiguration. Adjusts all cameras to native 4K resolution. Configures streams for optimal quality and bandwidth. Customer gets full camera capability without needing to understand the technical details.
“Customer unsure if system is actually working correctly after DIY attempt with previous system. Some features seemed broken.”
Action: scOS Architect performs comprehensive verification during installation. Tests person detection at property boundaries. Confirms all cameras streaming correctly. Demonstrates working features via app. Customer sees verified, working system—not assumed working.
“Six months after installation, customer notices one camera seems to have connection issues. Worried about complex troubleshooting.”
Action: Customer contacts their scOS Architect directly—the same person who installed the system. Architect remotely diagnoses issue, identifies network configuration change caused conflict. Resolves remotely in 15 minutes. No support tickets. No explaining setup from scratch.
“Customer wants to add another camera to the system. Unsure how to integrate it.”
Action: Customer contacts scOS Architect. Architect provides guidance on compatible camera options. Once camera is mounted, Architect remotely adds it to the Hub, configures settings, assigns geographic placement. Customer's involvement: mount the camera and call their Architect.
“Customer moving house and wants to take scOS system with them.”
Action: Customer contacts scOS Architect. Architect schedules reinstallation at new property. Hub moved professionally, cameras integrated at new location, system configured for new property layout. Same Architect, new address. Continuous relationship through life changes.
These are simulated examples of how scOS AI analyses and responds to activity at your property.
Traditional CCTV vs scOS
See why intelligent security is the new standard.
| Feature | Traditional | scOS |
|---|---|---|
| Installation approach | DIY—you configure everything | Professional—Architect installs Hub |
| Technical complexity | Your problem to solve | Handled by your Architect |
| System verification | Hope it works | Confirmed working before Architect leaves |
| Camera integration | Figure out settings yourself | Professionally configured and optimised |
| Ongoing support | Anonymous support tickets | Your dedicated Architect who knows your system |
| Installation cost | DIY or pay extra | Included in subscription |
| Relationship | None—different agent each time | Dedicated Architect for life of subscription |
Professional Installation: Intelligence Hub Setup Included
scOS isn't a DIY security system. Your subscription includes professional installation of the Intelligence Hub by your dedicated scOS Architect—the engineer who becomes your ongoing point of contact for everything scOS.
This isn't optional support. It's how scOS works.
What Professional Installation Includes
Intelligence Hub installation and configuration. The scOS Intelligence Hub is the central brain of your security system—the device that transforms ordinary IP cameras into an intelligent, AI-powered security network. Your scOS Architect installs it properly: optimal placement, correct network configuration, verified connectivity. You don't configure it yourself. You don't troubleshoot connection issues. It's professionally installed and working when your Architect leaves.
Camera integration. Your existing wired IP cameras are connected to the Hub and configured correctly. Resolution settings optimised for each camera's capability. Streams configured for reliable performance. Geographic placement assigned so the system understands "Front Driveway" vs "Rear Garden"—not just Camera 1 vs Camera 2. Every camera properly integrated, not just plugged in.
System verification. Before your scOS Architect leaves, the entire system is tested. Person detection verified at your property boundaries. All camera feeds confirmed working. App connectivity tested on your phone. You see your system working—you don't hope it works. Professional verification ensures everything functions from day one.
Ongoing support from someone who knows your system. Installation isn't the end of your relationship with your scOS Architect. It's the beginning. Questions? Contact your Architect directly. Need adjustments? They handle it remotely or visit if needed. System issues? The same person who installed it comes back. You have a continuous professional relationship with someone who actually knows your setup—not anonymous support tickets with agents who've never seen your property.
What This Means For You
No technical complexity. Network settings, stream configuration, resolution optimisation, AI tuning—all handled by your Architect. You don't need to understand any of it. You just need cameras pointed at what matters. The intelligence is our problem to configure correctly.
System works from day one. No weeks of troubleshooting. No "why isn't this working?" frustration. No forums and support tickets trying to solve configuration problems. Your scOS Architect verifies everything before leaving. Day one: working system.
Someone knows your system. When you need help, you contact someone who installed your system, knows your property layout, and remembers your specific configuration. Not a support agent reading your ticket history for the first time. Your Architect.
Included, not extra. Professional installation isn't an upsell. It's part of your subscription. The Intelligence Hub installation, camera integration, and system verification—all included. Because intelligent security requires professional setup, and we don't charge extra for doing it right.
The scOS Architect Relationship
Your scOS Architect is:
- The engineer who installs your Intelligence Hub
- Your point of contact for all scOS questions
- The person who returns if hardware needs attention
- Available for remote support and configuration changes
This is a continuous professional relationship, not a one-time installation. Your Architect knows:
- Your property layout and camera positions
- Your specific system configuration
- Your previous questions and adjustments
- How to help you quickly because they know your context
When you contact support, you're not explaining your setup to a stranger. You're talking to the person who set it up.
What About Camera Installation?
scOS works with any wired IP camera. If you already have cameras installed, your scOS Architect integrates them with the Hub during installation.
If you need cameras installed—mounting, cabling, positioning—that's a separate consideration. Contact us to discuss options. Some customers mount cameras themselves. Some hire local electricians. Some want scOS to handle everything. We can advise on the best approach for your situation.
What's always included: Intelligence Hub installation, camera integration, system configuration, and ongoing Architect support.
What's separate: Physical camera mounting and cabling (if you need new cameras installed).
Why Professional Installation Matters
Consumer security systems treat installation as your problem. Ship a box. Include a quick-start guide. Point you at YouTube tutorials. Good luck.
This approach fails because:
Technical complexity kills adoption. How many people buy smart home devices and never configure them properly? Security is worse—more cameras, more network requirements, more AI settings. DIY complexity means systems that never work as intended.
Unverified systems fail silently. You think it's working. The camera feed looks fine. Then an incident happens and you discover person detection was misconfigured, resolution was wrong, or cameras weren't properly integrated. No one verified it worked—so no one knew it didn't.
Support without context is useless. "Have you tried rebooting the hub?" "Can you check your network settings?" "Please send us a screenshot of your configuration." Generic support from agents who don't know your system can't solve problems efficiently. They're guessing. You're frustrated.
scOS solves these problems by handling installation professionally:
We configure the technical complexity. Your Architect sets up the Hub, integrates cameras, optimises settings. You don't need to understand it. You just need it to work. It does.
We verify before leaving. No assumptions. Tested, confirmed, demonstrated working. You see it work in person before your Architect leaves.
We maintain the relationship. Your Architect knows your system because they installed it. Support is fast, contextual, effective. No explaining from scratch. No generic troubleshooting scripts. Just help from someone who knows what they're talking about.
Integration With scOS Features
Professional installation enables features that require correct setup:
Enables Nearby Camera Context: Geographic placement assignment during installation means your system understands camera spatial relationships. "Front Entrance" vs "Rear Garden" becomes system intelligence, not just labels.
Supports Cross Compatibility: Your scOS Architect integrates whatever wired IP cameras you have—Hikvision, Dahua, Axis, Reolink. Universal compatibility + professional integration = cameras working together seamlessly.
Pairs with scOS Architect: Your dedicated Architect relationship continues beyond installation. The same person who set up your system remains your contact for optimisation, questions, and support.
Not DIY. Not Optional. Included.
Professional installation isn't something we offer as an upgrade. It's how scOS works.
The Intelligence Hub requires correct configuration to deliver intelligent security. Camera integration requires proper setup to work reliably. System verification requires someone who knows what "working correctly" looks like.
We handle this professionally because doing it right matters more than pretending DIY is adequate.
Your subscription includes:
- Intelligence Hub installation by your scOS Architect
- Integration of your existing wired IP cameras
- System configuration and optimisation
- Comprehensive verification before completion
- Ongoing support from your dedicated Architect
scOS delivers intelligent security. Professional installation is how that intelligence begins.
See all scOS features to understand how Professional Installation works alongside other scOS capabilities.
Sleep soundly knowing your home defends itself.
Add the scOS Intelligence Hub to your existing cameras and unlock capabilities that used to be impossible.
Get StartedFrom £19/month · Professional installation included · No contract