The scOS Intelligence Hub is the core of our proactive security system. Unlike traditional CCTV systems that just record video, the Hub uses advanced Artificial Intelligence to 'understand' what the cameras are seeing in real-time. It is a powerful, locally-installed computer that processes every frame of video from your cameras. Because the processing happens right there in your Hertford Heath home, rather than in the cloud, the system can react almost instantly. It can distinguish between a person, a vehicle, and an animal, and it can even recognize specific behaviours. When it identifies a threat, it triggers your system's deterrents—like lights and voice alerts—immediately. This local processing also means your internet bandwidth isn't chewed up by constant video uploads, and your privacy is significantly enhanced.

scOS is fundamentally different because it focuses on crime prevention rather than just recording. Most CCTV systems are 'passive'—they record what happens, and you look at the footage after you've been burgled. scOS is 'active.' It uses AI to detect intruders at the edge of your property and uses proactive measures like voice alerts and flashing lights to scare them off before they can break in. Additionally, scOS includes unique features like DVLA vehicle checks, which can tell you if a car on your driveway has a valid MOT or if its plates might be cloned. It's a complete security solution that combines high-end hardware with the smartest AI software available, all supported by a 100% UK-based team.

Yes, we offer professional installation throughout Hertford Heath and the surrounding areas in East Hertfordshire. Our engineers are experts in setting up the scOS system in a variety of property types, from historic cottages to modern detached homes. We handle everything from the initial site survey to the physical mounting of the cameras and the configuration of the Intelligence Hub. We ensure that all cabling is neatly tucked away and that your cameras are positioned to provide the best possible coverage of your property's boundaries. After the installation is complete, we'll walk you through how to use the app, set up your alerts, and ensure you're completely comfortable with your new system. Most installations in the village are completed in less than a day.

Hertford Heath is generally a safe area, but like any desirable village, it can be targeted for burglary and vehicle crime. The average police response time in this part of Hertfordshire is around 15 minutes. This delay means that a reactive security system—one that only alerts you after someone has broken in—isn't enough. You need a system that can deter an intruder instantly. Our AI-driven approach is specifically designed for areas like this. By providing an immediate voice challenge and activating lights, scOS often stops a crime in its tracks, making the police response time less of a critical factor. We also tailor the system to monitor common entry points like side gates and long driveways, which are typical for Hertford Heath properties.

We use premium 4K Ultra-HD cameras that are engineered for both high performance and durability. These cameras provide incredibly clear images, even in total darkness, thanks to advanced night vision technology. They also feature built-in speakers and microphones for two-way audio and voice alerts, as well as integrated LED floodlights for active deterrence. The cameras are designed to withstand the British weather and are hardwired to the Intelligence Hub for maximum reliability. Unlike battery-powered cameras that can fail or miss events to save power, our cameras are always on and always watching. During our installation, we'll help you choose the best locations for these cameras to ensure your entire property is protected without any blind spots.

Yes, you can view your camera feeds and manage your system from anywhere using the scOS app on your smartphone or tablet. The app provides a live 4K stream, but more importantly, it gives you access to 'Verified Events.' These are the moments when the AI has detected something significant, so you don't have to waste time scrolling through hours of empty footage. You can also receive instant push notifications when a person or vehicle is detected, allowing you to see exactly what's happening in real-time. The app also lets you control your system's deterrents, view the results of DVLA vehicle checks, and manage who else in your family has access to the system. It's designed to be intuitive and easy to use, putting total control of your home's security in your pocket.

Security is nothing without privacy. With scOS, all your video recordings are stored locally on the Intelligence Hub inside your home in Hertford Heath. This means your private footage isn't sitting on a cloud server somewhere else in the world. When you use the app to view your cameras, the connection is encrypted and routed through our secure UK-based servers. We are fully GDPR compliant and take data protection very seriously. Only you and the people you specifically authorize have access to your footage. We also include features like 'Privacy Masks,' which allow you to black out certain areas of the camera's field of view—like a neighbour's window or a public footpath—to ensure you're staying within the law while protecting your home.

The monthly subscription for scOS starts at just £19. This fee covers the high-performance AI processing that happens on your Intelligence Hub, the automated DVLA vehicle database checks, secure remote access via our app, and all future software updates. It also includes access to our UK-based customer support team. The initial installation cost is a separate one-time fee that depends on the number of cameras you need and the complexity of your property's layout. We provide a clear, no-obligation quote after a site survey, so you'll know exactly what the upfront and ongoing costs will be. There are no hidden charges, and we believe our pricing offers exceptional value for a system that provides this level of proactive protection.

A typical professional installation for a home in Hertford Heath takes between 4 and 6 hours. This includes mounting the cameras, running the necessary cabling, setting up the Intelligence Hub, and configuring the software. Our goal is to be as non-disruptive as possible. We'll work with you to find the best cable routes and ensure everything is finished to a high standard. Once the hardware is in place, our engineer will spend time with you to set up the app on your devices and explain how the different features work. By the time we leave, your home will be fully protected, and you'll have the confidence to manage the system yourself. We also offer ongoing support if you have any questions after the installation is complete.

The scOS system is perfectly suited for the detached houses, cottages, and larger properties found in Hertford Heath. Our AI is capable of monitoring large gardens and long driveways, which are common in the village. Because the system is modular, we can install as many cameras as you need to cover every angle of your property. During our initial consultation, we'll look at your home's unique layout and identify the best positions for cameras to ensure there are no blind spots. Whether you're looking to protect a modern home or a more traditional property, we can design a system that fits your needs and provides the highest level of security. Our cameras are also designed to be relatively discreet, so they won't detract from the aesthetic of your home.