The scOS Intelligence Hub is the core of our proactive security system. Unlike traditional CCTV which simply records video to a hard drive, the Intelligence Hub uses advanced AI to process video feeds in real-time. It is designed to distinguish between harmless movement—like a cat crossing your garden or a tree swaying in the wind—and actual threats, such as a person loitering near your windows or checking car door handles. When a threat is detected, the Hub triggers immediate actions, such as turning on lights or playing an AI voice warning. This local processing ensures that your home is protected instantly, without relying on slow cloud servers. It also means your data stays within your home, providing a higher level of privacy and security than standard cloud-based cameras. This technology allows the system to act as a digital security guard that is always on duty, watching over your Hitchin home.

When motion is detected, our AI immediately analyses the movement to determine its nature. If it identifies a human or a vehicle in a restricted zone at an unusual time, the system enters a 'proactive' state. First, it can activate powerful LED floodlights to illuminate the area, removing the cover of darkness. Simultaneously, if the person remains, the Intelligence Hub can issue an audible warning through the camera's speaker, informing the individual that they are being monitored by an AI security system. This immediate interaction is often enough to deter opportunistic criminals who prefer to work in silence and anonymity. You will receive a high-priority notification on your smartphone with a video clip of the event, allowing you to see exactly what triggered the alert. This happens in a matter of seconds, providing a level of protection that far exceeds traditional passive recording.

Traditional CCTV is essentially a digital witness; it records what happened so you can watch it later and perhaps provide evidence to the police. While this is useful for prosecution, it does nothing to stop the crime from occurring in the first place. In contrast, scOS is a proactive prevention system. It is designed to intervene before an intruder even reaches your door. By using AI to identify threats and then using lights and sound to deter them, scOS aims to ensure that no crime is committed at all. Furthermore, traditional systems often plague users with false alarms, leading to 'notification fatigue.' Our AI-driven approach virtually eliminates false alerts, so when your phone buzzes, you know it's something that actually requires your attention. We also offer integrated features like DVLA vehicle checks, which standard systems simply do not provide.

Yes, we provide professional CCTV installation services across the entire Hitchin area, including Letchworth, Baldock, and the surrounding villages. Our local engineers are familiar with the specific security challenges faced by residents in North Hertfordshire. We don't just 'fit' cameras; we design a security perimeter tailored to your specific property layout. Whether you live in a detached house or a bungalow, we ensure that your system is positioned for maximum effectiveness and coverage. Our installation process is clean, efficient, and usually completed within a single day. We also provide a full demonstration of how to use the app and manage your Intelligence Hub, ensuring you feel completely confident in your new security system before we leave your premises.

While Hitchin is a safe and desirable town, the prevalence of high-value detached housing makes it a target for specific types of crime, such as 'relay' car theft and opportunistic burglary. Traditional security often fails because it's too slow to react. Our system is designed to address this by focusing on the perimeter. By detecting and deterring someone the moment they step onto your driveway, we mitigate the risk posed by slower police response times. Our DVLA check feature is particularly relevant for residents with high-value vehicles, as it can identify if a car with 'cloned' plates is scouting your neighbourhood, providing an extra layer of intelligence that standard systems lack.

We install high-specification, weather-resistant 4K cameras that are specifically chosen for their compatibility with our AI Intelligence Hub. These cameras offer exceptional clarity, even in low-light or night-time conditions, which is crucial for identifying faces and number plates. They are hard-wired for reliability, ensuring that your security doesn't depend on a flaky Wi-Fi connection. Our cameras also feature two-way audio, allowing the Intelligence Hub to speak to intruders and for you to communicate with visitors or delivery drivers remotely. The hardware is designed to be sleek and unobtrusive, blending into the aesthetic of your home while still serving as a visible deterrent to potential intruders. Each camera is positioned by our experts to eliminate blind spots and provide comprehensive coverage of your property's entry points.

Absolutely. One of the core benefits of the scOS system is the ability to monitor your home from anywhere in the world using our dedicated mobile app. Whether you're at work, shopping in the town centre, or on holiday abroad, you have full access to live feeds and recorded footage. The app provides instant notifications if a verified threat is detected, allowing you to see the event in real-time. You can also use the app to manually trigger sirens, speak through the cameras, or check the status of your vehicle's MOT and tax via our DVLA integration. The interface is designed to be user-friendly, putting powerful security tools right at your fingertips without any complex configuration required by the user.

The Intelligence Hub is a compact, powerful computer that stays inside your home. It acts as the 'brain' of your security system, performing all the complex AI calculations locally. This is a significant advantage over many other systems that send your video data to the cloud for analysis. Local processing is much faster, allowing for the near-instantaneous deterrent actions that define scOS. It also ensures that your private video feeds never leave your home unless you choose to view them on your app. The Hub also manages your data storage, keeping your recordings secure on an internal drive. It's designed to be 'plug and play,' connecting to your router and your cameras to create a seamless, high-performance security network for your property.

Privacy is a cornerstone of our philosophy. All video processing is done locally on your Intelligence Hub within your own home. Unlike many popular smart-home cameras, we do not store your private footage on central servers where it could potentially be accessed by third parties or compromised in a data breach. Your data belongs to you, and you have complete control over it. Our system is fully GDPR compliant, and we use industry-standard encryption for any data that is transmitted to your mobile app. This ensures that your security system doesn't become a privacy liability. We are a UK-based company, and all our support and data infrastructure are located within the UK, providing you with further peace of mind regarding data sovereignty and legal protection.

Our pricing is transparent and designed to be accessible. Professional installation of the scOS system in Hitchin starts with a one-off installation fee, which covers the cost of the hardware and the labour of our expert engineers. Following installation, there is a monthly subscription starting from just £19. This subscription covers the ongoing AI services, the DVLA vehicle check integration, regular software updates to keep your system at the cutting edge of security technology, and full UK-based technical support. We believe this model provides the best value, as it ensures your system is always improving and you are never left without expert help if you need it. There are no hidden fees, and we offer various camera packages to suit the size of your property and your specific security needs.