scOS Intelligence is a revolutionary approach to home security that moves beyond simple video recording. At its heart is the Intelligence Hub, a powerful local computer installed in your Letchworth home. Unlike traditional systems that send video to the cloud, scOS processes every frame of video locally using advanced neural networks. This allows the system to understand exactly what it is seeing. It can distinguish between a human, a vehicle, and an animal with incredible accuracy. This 'contextual awareness' means the system only alerts you when there is a genuine security event. Furthermore, it allows the system to take proactive steps, such as activating lights or voice deterrents, the moment it identifies suspicious behavior. By processing data at the 'edge' (on your property), we ensure lightning-fast response times and superior privacy, as your footage never has to leave your home to be analyzed by a third party.

When motion is detected, scOS doesn't just blindly alert you. First, the Intelligence Hub analyzes the movement to determine its nature. If it's a harmless event, like a cat or a tree branch, it ignores it. However, if it identifies a human in a restricted area at an unusual time, the system enters its 'deterrence phase'. This can include turning on high-intensity floodlights to remove the cover of darkness and playing a pre-recorded AI voice message to let the intruder know they have been spotted. Simultaneously, you receive a high-priority notification on your smartphone with a live video feed. Because the system has already taken steps to scare the intruder away, many incidents are resolved before you even open the app. The entire process happens in milliseconds, providing a proactive shield that traditional 'record-only' CCTV simply cannot match.

Traditional CCTV is essentially a digital witness; it records what happens and provides evidence after a crime has been committed. This often leaves homeowners feeling frustrated, as they have clear footage of a masked intruder who is never caught. scOS is a digital guardian. It is designed to prevent the crime from happening in the first place. By using AI to detect suspicious behavior in real-time and using active deterrents like sound and light, scOS stops intruders at the boundary of your property. Additionally, scOS includes advanced features like DVLA vehicle checks and 'safe arrival' notifications for family members, making it a comprehensive home management and security tool rather than just a camera system. It's the difference between looking back at a disaster and preventing one from ever occurring.

Yes, we provide professional CCTV installation throughout Letchworth and the surrounding North Hertfordshire area. Our local engineers are experts in the specific housing styles found in the Garden City, from early 20th-century detached homes to modern bungalows. We understand the local geography and the specific security challenges faced by residents in different neighborhoods. When you book an installation, a qualified technician will visit your property to conduct a thorough security survey, identifying the most vulnerable entry points and the best positions for your cameras to ensure maximum coverage and deterrence. We pride ourselves on a neat, professional installation with minimal disruption to your home, ensuring your scOS system is perfectly calibrated for your specific environment.

While Letchworth is generally a safe area, its affluent detached houses and bungalows are often targets for opportunistic 'theft from motor vehicle' and 'burglary'. Crime patterns in North Hertfordshire show that criminals often target properties with poor lighting or no visible security. Local crime data influences how we configure your scOS system. For example, if vehicle crime is a concern in your street, we will prioritize driveway monitoring and enable our DVLA plate-checking feature. If your property has a large rear garden backing onto open space, we will focus on 'perimeter defense' using AI to detect anyone approaching from the rear. By understanding local trends, we can tailor the AI's sensitivity and the system's deterrent responses to provide the most effective protection for your specific Letchworth postcode.

We install high-specification, weather-resistant 4K cameras that are specifically designed to work seamlessly with the scOS Intelligence Hub. These aren't off-the-shelf cameras; they feature advanced sensors for exceptional low-light performance and high-dynamic range (HDR) to ensure clear images even in challenging lighting conditions, such as bright sunlight or deep shadows. Each camera is equipped with integrated LED floodlights and a high-quality speaker for AI voice deterrents. We choose hardware that is robust and reliable, capable of withstanding the British weather while providing the crystal-clear detail required for the AI to make accurate decisions. The cameras connect securely to your Intelligence Hub, creating a closed, high-performance security network for your home.

Absolutely. One of the core features of scOS is the ability to monitor your home from anywhere in the world via our secure mobile app. Whether you're commuting to London or holidaying abroad, you have full access to live feeds and recorded events. The app provides instant notifications if the AI detects a threat, allowing you to see exactly what is happening in real-time. You can also use the app to manually trigger deterrents, talk through the camera speakers, or check the status of your vehicle's MOT and tax. Because our system uses local processing, the app experience is incredibly fast and responsive, giving you total control and peace of mind right in the palm of your hand.

The Intelligence Hub is the 'brain' of your scOS system. It is a compact, powerful, and silent computer that sits inside your home, usually near your router. Its primary job is to perform the heavy lifting of AI video analysis. By processing all the video data locally, it eliminates the need to send your private footage over the internet to a central server, which is how most other 'smart' cameras work. This 'edge computing' approach is faster, more secure, and more reliable. The Hub also stores your recorded footage on an encrypted internal drive, ensuring that even if your internet connection goes down, your home remains protected and your data remains safe. It is the central point where all your cameras, sensors, and the scOS AI software converge to protect your property.

Privacy is a fundamental pillar of scOS. Unlike many other security companies, we believe your data should belong to you. All your video footage is stored locally on the encrypted hard drive within your Intelligence Hub in your Letchworth home. It is not stored in the 'cloud' where it could be vulnerable to data breaches or accessed by third parties. We are fully GDPR compliant, and our systems are designed with 'privacy by design' principles. We do not have access to your live or recorded footage unless you explicitly grant us permission for technical support reasons. Your security is our priority, but so is your privacy; with scOS, you get the benefits of advanced AI security without having to sacrifice the confidentiality of your home life.

Professional installation in Letchworth is designed to be affordable and transparent. Our pricing starts from just £19 per month, which covers the scOS Intelligence Hub, the AI software, and our ongoing support and monitoring services. The initial installation cost depends on the number of cameras and the complexity of your property layout. We provide a bespoke quote after a brief consultation to ensure you get exactly the coverage you need without paying for extras you don't. This 'security-as-a-service' model ensures that your system is always up-to-date with the latest AI improvements and security patches, providing long-term value and peace of mind. There are no hidden fees, and we pride ourselves on providing a premium service that is accessible to Letchworth homeowners who want the very best in proactive protection.