scOS uses advanced machine learning algorithms processed locally on your Intelligence Hub. Unlike basic motion detection, our AI has been trained on millions of images to understand context. It can distinguish between a person, an animal, a vehicle, and even environmental factors like shadows or moving trees. When the system 'sees' something, it analyzes the behaviour—is someone just walking past, or are they lingering in a specific 'red zone' near your door? This level of intelligence allows the system to make autonomous decisions, such as activating a warning light or a voice alert, only when a genuine threat is detected, ensuring you aren't plagued by false alarms.

Yes, we offer full, professional CCTV installation services across Welwyn and the surrounding AL6 postcode areas. Our engineers are local and familiar with the various types of properties in the village, from the historic cottages near the Roman Baths to the larger detached houses on the outskirts. We provide a complete end-to-end service, which includes a site survey to identify the best camera placements, professional wiring and mounting, and the setup of your Intelligence Hub. We also provide a full demonstration of the system and app, ensuring you are confident in managing your home security.

The scOS Intelligence Hub is a dedicated, high-performance computer that stays in your home. It's the central nervous system of your security. While traditional systems send your video to a far-off cloud server for processing (which causes delays), the Hub processes everything locally. This means the response—like turning on a light or playing a voice message—happens in milliseconds. It also means your private video data never has to leave your house unless you choose to view it on your phone. This approach provides the fastest possible security response while maintaining the highest level of data privacy and security.

We install high-specification 4K AI-enabled cameras that are designed for both day and night performance. These aren't just standard lenses; they are equipped with high-quality sensors for clear imagery even in low-light conditions, which is crucial for village environments with limited street lighting. The cameras are built to be weather-resistant and durable. Most importantly, they work in perfect sync with the Intelligence Hub to provide the data needed for our proactive deterrence features, such as the built-in lights and two-way audio capabilities that allow for the AI voice alerts.

Absolutely. Data privacy is a cornerstone of our philosophy. All your footage is stored locally on your Hub in Welwyn, not on a random server in another country. We are fully GDPR compliant, ensuring that your personal data is handled with the utmost care. When you view your cameras via the app, the connection is encrypted end-to-end. We, as a company, do not have access to your live feeds or recorded footage. Your security system is exactly that—yours. You have total control over who sees your data and how long it is kept.

In a village like Welwyn, while crime is generally low, the police response time can be around 15 minutes. This is a critical window during a burglary. Most thieves want to be in and out in under 10 minutes. This means that by the time the police arrive, the intruder is likely gone. A proactive system like scOS bridges this gap by providing an immediate deterrent. By stopping the intruder at the boundary of your property, you eliminate the need for a physical police response to a crime that has already happened. It's about moving from 'catching' to 'preventing'.

The scOS system is designed for modern life. You get full access via our mobile app, available for both iOS and Android. This allows you to see live feeds, watch recorded events, and receive intelligent notifications. For example, instead of just saying 'Motion Detected', the app might tell you 'Unknown vehicle on driveway' or 'Person detected at front door'. You can also use the app to check your vehicle's MOT and Tax status, thanks to our DVLA integration. It puts the power of your home's security and vehicle management directly in your pocket.

Our pricing is straightforward. We offer professional installation starting from a one-off fee, and the scOS Intelligence service starts at just £19 per month. This monthly fee covers all the advanced AI features, the DVLA vehicle database checks, secure remote access, and ongoing software updates. Unlike many other companies, we don't have hidden 'per-camera' fees for our AI features. You get the full power of the scOS system for one flat monthly rate, ensuring your Welwyn home is protected by the latest technology without any surprise costs.

For a village property, we recommend a minimum of two cameras—one for the front entrance/driveway and one for the rear. However, for larger detached houses or cottages with side access, three or four cameras are often better to ensure no blind spots. During our installation visit, our engineer will help you identify the most vulnerable areas of your property. Because our AI is so smart, it can monitor large areas effectively, but we always ensure that the 'deterrence zones' are set up correctly to protect your home's perimeter.

The installation process usually takes between 4 and 6 hours, depending on the number of cameras and the complexity of the wiring. We aim for a 'zero-mess' installation, ensuring that all cables are neatly tucked away or hidden behind walls where possible. Once the hardware is up, we spend time with you to configure the AI—marking out the areas you want to protect and the areas to ignore (like the public road). We'll also make sure the app is set up on your phone and that you're comfortable using all the features before we finish.