scOS is not just a camera; it is a comprehensive security brain. While traditional CCTV simply records video to a hard drive for you to look at later, scOS uses advanced Artificial Intelligence to process every frame in real-time. It is trained to understand the difference between a delivery driver, a neighbour, and someone exhibiting suspicious behaviour. When it identifies a genuine threat, it doesn't just send a ping to your phone; it takes action. It can activate lights, play voice warnings, and verify vehicle details. This proactive approach is designed to stop a crime from happening in the first place, rather than just providing you with a video of the event after your property has been damaged.

When motion is detected, the scOS Intelligence Hub immediately begins a multi-stage analysis. First, it determines if the object is human, animal, or environmental (like a swaying branch). If it's human, the AI looks for 'intent'—is the person loitering, approaching a restricted entry point, or trying door handles? If the activity is deemed suspicious, the system triggers your chosen 'Deterrence Profile'. This could involve turning on a powerful LED floodlight or an audible warning. Simultaneously, a high-priority alert is sent to your smartphone with a video clip of the exact moment the threat was identified, allowing you to take further action if needed.

Yes, we provide professional CCTV installation across the entire Welwyn Garden City area, including Panshanger, Haldens, and Peartree. Our local engineers understand the specific security challenges faced by residents in a planned garden city with its unique layout and green spaces. Whether you live in a classic neo-Georgian semi or a modern detached property, we tailor the installation to cover your most vulnerable entry points. Because we are local, we can usually get your system installed and fully operational within a few days of your enquiry.

While Welwyn Garden City has crime rates similar to the UK average, the 15-minute average police response time means your security system needs to be self-sufficient. In areas where police might be stretched, a proactive system like scOS is essential. It acts as your first line of defence, potentially scaring off intruders before the police would even be able to arrive. We look at local crime trends—such as vehicle theft or 'opportunistic' burglaries—and position our AI cameras to specifically monitor driveways and side access paths where these crimes typically begin.

We install high-specification, weather-resistant 4K cameras that are specifically designed to work seamlessly with our scOS Intelligence Hub. These aren't off-the-shelf cameras you'd find in a DIY store; they feature advanced low-light sensors for crystal clear night vision and integrated speakers for the AI voice deterrence. The hardware is robust enough to handle the British weather and is professionally wired to ensure a stable, unhackable connection. We offer various form factors, from discreet domes to more visible 'deterrent' bullet cameras, depending on your aesthetic preferences and security needs.

Absolutely. The scOS app, available for both iOS and Android, gives you a 'window' into your home from anywhere in the world. You can view live streams, review past events, and even manually trigger deterrents if you see something you don't like. The app is designed to be intuitive—you won't be scrolling through hours of empty footage. Instead, the AI highlights 'Events of Interest', so you can see exactly what happened in seconds. Whether you're on a lunch break in London or on a beach in Spain, your Welwyn home is always just a tap away.

The Intelligence Hub is the 'brain' of your security system. It is a dedicated, secure device installed inside your home that processes all the video data locally. Unlike many systems that send all your private video to the 'cloud' for analysis (which can be slow and risky), the Hub does the heavy lifting right there in your house. This ensures lightning-fast response times and keeps your data much more secure. It’s also where our DVLA integration and MOT checking software lives, making it a truly multi-functional home management and security tool.

Your privacy is our top priority. All video footage is stored locally on your Intelligence Hub using high-grade encryption. We are fully GDPR compliant, and unlike many international CCTV brands, we do not sell your data or use it for advertising. You are the only person with access to your recordings. If you choose to share a clip with the police or a neighbour, you can do so easily through the app, but the control always remains entirely in your hands. Our UK-based data centres only handle the necessary system updates and secure remote access.

Installation costs in Welwyn Garden City vary depending on the size of your property and the number of cameras required, but we pride ourselves on transparent pricing. A typical professional installation starts with a site survey to ensure optimal camera placement. Beyond the initial setup, our scOS service starts from just £19 per month. This subscription covers the AI processing power, the DVLA vehicle checks, the MOT alerts, secure remote access, and ongoing UK-based technical support. We don't believe in hidden fees; you'll know exactly what you're paying for from day one.

A standard installation for a residential property in Welwyn Garden City usually takes between 3 to 6 hours. Our engineers are highly efficient and respect your home; they will run all cables neatly and hide them wherever possible. Once the hardware is up, they will spend time with you to configure the AI settings—setting up your 'Home' and 'Away' modes, identifying your family's vehicles for the whitelist, and showing you how to use the app. We don't leave until you feel 100% confident in operating your new security system.