scOS is a proactive intelligence system, whereas traditional CCTV is a passive recording tool. Most systems in Caldicot rely on basic motion detection, which often leads to false alarms from pets or weather. Our MotionX technology is different; it focuses only on 'important activity'—specifically human behaviour—and ignores distractions like wind or animals. It automatically understands your property boundaries without any manual setup. Most importantly, scOS doesn't just watch; it intervenes. When a threat is detected, it uses external IoT speakers to deliver voice warnings and triggers instant lighting. This active response is designed to stop a crime before it happens, providing a level of security that standard recording simply cannot match.

Yes, scOS is brand-agnostic and can be integrated with most existing wired IP camera systems, including Hikvision, Dahua, Axis, Reolink, and Ubiquiti. During our professional 4-6 hour installation, our UK-based engineers will assess your current setup and connect it to our Intelligence Hub. This 'brain' upgrade transforms your existing cameras into an AI-powered network capable of advanced person recognition and proactive deterrence. This is a cost-effective way for Caldicot residents to upgrade their security to the highest level without the need for entirely new camera hardware, provided the existing units are professional-grade wired IP cameras.

scOS uses a three-layer deterrent strategy. The first is Presence Simulation, our primary passive deterrent; it learns your daily habits and mimics your internal lighting when you're away, making your home look occupied. The second layer is MotionX detection, which identifies human threats at your boundary with zero false alarms, even if they are disguised. The third layer is Active Intervention: if the AI confirms a threat, it triggers escalating responses, including bright lights and authoritative voice warnings from external IoT speakers. This combination is designed to make any intruder realise they have been spotted and are being monitored, causing them to flee before they can cause damage.

Your data privacy is paramount. scOS is 100% UK-based, with all data stored in secure UK data centres and managed in full compliance with GDPR. Unlike many competitors who store data overseas, we keep your information under the protection of UK law. We use a hybrid processing model: our Intelligence Hub handles local processing for instant alerts, while our secure UK cloud manages the heavy AI analysis. You have 24/7 access to your recordings (stored for up to two weeks) via our encrypted app, and we never sell your data to third parties. This ensures your Caldicot home's security data remains private and secure.

A video doorbell is a reactive device that only monitors your front door; scOS is a proactive, whole-property intelligence system. Doorbell cameras are often wireless and can be easily jammed or bypassed. scOS uses professional wired cameras for 100% reliability and covers your entire property boundary. While a doorbell might show you a package being stolen, scOS is designed to prevent the thief from even stepping onto your property. With features like DVLA vehicle recognition and escalating voice deterrents, scOS offers a comprehensive security shield that is far more effective at stopping crime than a simple doorbell camera.

Caldicot's proximity to the M4 and the Severn Bridge makes it a convenient location for residents, but also for 'transit-based' criminals who target well-connected villages. scOS combats this with DVLA Vehicle Recognition, which logs every vehicle entering your property and can flag suspicious or cloned plates. By identifying unusual vehicle activity early, scOS can alert you and initiate deterrent protocols before a crime is even attempted. This is a vital tool for protecting homes in South Wales' well-connected communities, providing a level of intelligence that standard alarms simply cannot match.

While Caldicot enjoys a lower crime rate than the national average, South Wales Police data shows that property crime still occurs. Low crime rates can often lead to complacency, which is exactly what opportunistic thieves look for. scOS eliminates this risk by providing 24/7 AI-driven vigilance that never gets tired. Our system doesn't just wait for a crime to happen; it uses Activity Pattern Recognition to learn what 'normal' looks like for your street. If someone is loitering or showing unusual interest in your property, scOS identifies the anomaly and acts. By maintaining a high-tech, visible deterrent, you ensure your home remains safe.

Absolutely. One of the most powerful features of scOS is 'scOS Director,' our conversational AI. Instead of scrolling through hours of footage to see if a delivery was made while you were out, you can simply ask natural questions. You can ask, 'Director, did any delivery vans pull into the drive today?' or 'Was there any activity near the side gate after midnight?' The AI understands the context of your property and provides instant, accurate answers. This transforms your security system from a chore into a helpful household assistant, allowing you to stay informed about your Caldicot home's status with ease.