Traditional CCTV is a passive observer; it records a crime so you can watch the footage later, which rarely leads to a conviction. scOS is a proactive intelligence system that uses MotionX technology to understand what is happening in real-time. Unlike standard systems that trigger false alarms for every passing cat or swaying branch in Castleside, MotionX ignores environmental noise and focuses exclusively on "important activity." It recognises human behaviour, whether someone is walking normally or trying to conceal their figure. When a genuine threat is detected, scOS doesn't just record; it intervenes with automatic light responses and voice deterrents to stop the intruder before they reach your door. It’s the difference between having a witness and having a digital security guard on duty 24/7.

Absolutely. scOS is designed to be brand-agnostic, meaning we can often transform your existing "dumb" cameras into a truly intelligent network. If you have a wired IP system from brands like Hikvision, Dahua, Axis, or Reolink, our Intelligence Hub can usually integrate with them during our professional installation process. During our single-day install in Castleside, our engineers will assess your current hardware to ensure it meets the technical requirements for MotionX processing. By layering our AI over your existing cameras, you get all the benefits of proactive protection—like automatic boundary detection and presence simulation—without the need for a complete hardware overhaul, making it a cost-effective way to upgrade your home’s intelligence.

scOS uses a sophisticated three-layer approach to deterrence that begins long before a criminal touches your property. The first layer is Presence Simulation, which uses AI to learn your home's internal activity patterns and replicate them when you're away, making your Castleside home look occupied. If a prowler does approach, our MotionX technology identifies them instantly, even if they are wearing a mask or hood. This triggers the second layer: Active Intervention. Your property responds automatically with instant illumination and escalating voice warnings from external IoT speakers. This immediate, intelligent response signals to the intruder that they have been spotted by a system that is actively monitoring them, which is far more effective than a simple passive alarm.

Privacy is a cornerstone of the scOS philosophy. Unlike many global brands that ship your video data to overseas servers, scOS is 100% UK-based. Your data is processed locally on your Intelligence Hub for immediate response, and then escalated to our secure UK-based data centres for storage. We are fully GDPR compliant, ensuring that your footage remains your property and is never sold or accessed by third parties. You have total control over your data through the scOS app, with 24/7 recording stored for up to two weeks. By keeping everything within the UK, we provide a level of data sovereignty and security that international competitors simply cannot match.

A video doorbell is essentially a digital peephole; it tells you who is at the door once they’ve already arrived. In a village like Castleside, where properties often have larger footprints or side access, a doorbell leaves huge blind spots. scOS provides whole-property intelligence. It doesn't just watch the front door; it monitors your entire boundary using automatic detection. While a doorbell might send you a notification while you're at work, scOS actually stops the crime from happening through escalating deterrents. It’s a comprehensive security solution designed to protect your entire home, outbuildings, and vehicles, rather than just a single entry point.

Castleside’s location on the A68 makes it a transit point for many vehicles, which can unfortunately include opportunistic criminals scouting for targets. scOS features DVLA Vehicle Recognition, which automatically logs the registration of any car entering your driveway and checks it against national databases. This allows the system to identify suspicious or unauthorised vehicles instantly. If a flagged vehicle is detected, scOS can trigger a proactive response, such as turning on floodlights, to let the driver know they have been spotted, providing a powerful deterrent against "drive-by" scouting.

Winters in County Durham can be harsh, but scOS is built to handle them. We use professional-grade, wired cameras that are far more reliable than wireless DIY alternatives in freezing temperatures. Because the system is wired, you don't have to worry about batteries dying in the cold or WiFi signals being disrupted by heavy snow. Our MotionX AI is also trained to ignore environmental factors like falling snow or wind-blown debris, ensuring that your security remains accurate and effective even in the middle of a Pennine winter.

scOS Director is our conversational AI that makes managing your security effortless. Instead of checking alerts all day, you can simply ask, "Was there any unusual activity while I was in Consett?" or "Did the courier leave the parcel in the porch?" The AI understands natural language and provides instant, accurate summaries of what has happened on your property. This gives you total peace of mind without the need to constantly monitor your phone, allowing you to enjoy village life in Castleside with confidence.