Standard CCTV is a passive observer; it records your property being burgled so you can watch the footage later. scOS is a proactive intelligence system. While traditional systems rely on 'motion masks' that trigger for every passing cat or swaying branch, our MotionX technology uses advanced AI to identify 'important activity' only. It recognises people regardless of how they move or if they try to hide their silhouette, resulting in zero false alarms. More importantly, scOS doesn't just watch—it intervenes. When a genuine threat is detected, the system automatically triggers escalating responses, from lighting to voice warnings, to stop the crime before it happens. It transforms your security from a digital witness into an active digital guard that monitors your Chester-le-Street home 24/7.

Yes, scOS is designed to be brand-agnostic and works with almost any existing wired IP camera system, including popular brands like Hikvision, Dahua, Axis, Reolink, and Ubiquiti. During our professional UK-based installation process, which typically takes 4-6 hours, our engineers will assess your current hardware. If your cameras are compatible, we simply connect them to our Intelligence Hub, which instantly upgrades your 'dumb' cameras with our full suite of AI features, including MotionX and DVLA vehicle recognition. This allows you to benefit from world-class AI protection without the need to replace your entire existing infrastructure, making it a cost-effective way to secure your property in County Durham.

scOS uses a sophisticated three-layer approach to deterrence. First is Presence Simulation, our primary passive deterrent. It learns your home's normal activity patterns and simulates them when you're away—turning lights on and off in a natural sequence to make the house appear occupied. Second is our MotionX detection, which identifies suspicious behaviour or covered faces immediately, even if an intruder is trying to stay out of sight. Finally, the system uses active intervention. If a threat is detected within your property boundaries, scOS triggers automatic light responses and delivers authoritative voice warnings via external IoT speakers. This escalating response is designed to unnerve intruders and force them to flee before they even reach your door.

Your privacy is our priority. Unlike many competitors who ship data overseas, scOS is 100% UK-based. All your video data and AI processing are handled through a combination of local processing on your Intelligence Hub and secure UK-based cloud data centres. We are fully GDPR compliant, and your data remains entirely yours; we never sell or share your information with third parties. You have total control over your recordings, which are stored for up to two weeks and accessible only by you through our secure app. By keeping everything within the UK, we ensure the highest standards of data protection and provide you with peace of mind that your home's privacy is never compromised.

A video doorbell is a reactive tool that tells you someone is at your front door, often after they've already pressed the button or triggered a sensor. In contrast, scOS provides whole-property intelligence. While a doorbell covers a few square metres, scOS monitors your entire boundary, including driveways, side gates, and gardens. Our system is designed to stop crime before it happens, using AI to detect threats at the edge of your property and deterring them with active responses. While a doorbell might show you a package being stolen, scOS prevents the thief from stepping onto your driveway in the first place. It is a comprehensive security solution rather than just a digital peephole.

With Chester-le-Street's property crime rate significantly higher than the national average, scOS provides a critical advantage through its DVLA Vehicle Recognition. Many local thefts involve 'cloned' plates or vehicles scouting for opportunities near the A1(M). Our system automatically checks the registration of any vehicle entering your property against the DVLA database. If a vehicle with mismatched details or a known suspicious history is detected, scOS alerts you immediately and can trigger a proactive deterrent response. This level of intelligence is essential for residents in high-rate areas, ensuring that your home isn't just another statistic for Durham Constabulary.

Absolutely. scOS is designed to be a 'set and forget' system that provides maximum protection when you're not there. Our Presence Simulation is particularly effective for commuters, as it makes your home look lived-in throughout the day and evening. Furthermore, the scOS Director allows you to ask natural questions about your property from anywhere in the world. You can ask, 'Has anyone been near the back gate today?' or 'What cars have been on the drive?' and receive an instant, intelligent summary. This gives you the confidence that your home is being actively guarded by a system that understands the difference between a delivery driver and a potential intruder.

Durham Constabulary, like all forces, must prioritise calls based on the quality of information provided. Because scOS uses MotionX to eliminate false alarms, any alert you receive is a verified 'important activity.' When you contact the police, you can provide specific, AI-verified details: 'A person with a covered face is currently on my property and has ignored voice warnings.' This level of certainty is far more likely to garner a rapid response than a standard alarm trigger. Additionally, our 24/7 recording provides high-quality evidence that is easily shared with officers to assist in their investigations.