Traditional CCTV is a recording device—it captures footage only after something happens. scOS is an intelligent protection system that actively prevents crime before it occurs. While your existing cameras passively record, scOS adds an AI brain that continuously monitors your property 24/7 using MotionX technology, automatically detecting suspicious behaviour patterns that human operators miss. The moment a threat is detected, scOS responds instantly: triggering visual deterrents, alerting you, and facilitating active intervention. You're no longer dependent on reviewing recordings after a break-in—scOS stops incidents from happening in the first place.

Yes. scOS works with most wired IP cameras you already have installed. If your cameras connect to your local network and support standard IP protocols, they can be integrated into the scOS system. The Intelligence Hub device handles all the AI processing locally, so you don't need to replace your existing hardware. During professional installation, our technicians will assess your setup and configure your cameras to work seamlessly with scOS. If you prefer self-setup and consider yourself tech-confident, guides are available. Either way, your investment in existing infrastructure is preserved while gaining professional-grade AI protection.

scOS protects your property through three intelligent layers of deterrence. First, Presence Simulation makes your home appear occupied even when you're away—lights, activity patterns, and audio create a lived-in appearance that discourages targeting. Second, MotionX AI detection continuously monitors for suspicious behaviour and instantly triggers visual deterrents including bright strobe lighting and siren alerts when threats are detected, causing intruders to flee before causing damage. Third, Active Intervention allows you to speak through external IoT speakers installed at entry points, giving the impression of an armed security presence. Criminals avoid properties with these layers of active protection—it's simply too risky and requires too much effort compared to easier targets.

Your data security is paramount. scOS stores all recordings and metadata exclusively in UK data centres, ensuring compliance with GDPR and UK data protection laws. The Intelligence Hub device performs most AI processing locally on your property—threat detection and analysis happen offline before any data leaves your home. Only essential metadata (alerts, timestamps, brief summaries) is sent to secure UK servers, and never your full video footage without explicit consent. We don't share your data with third parties, use it for surveillance, or sell it to marketers. Your privacy is protected by design, with transparent controls over what gets stored and where.

Video doorbells show you who's at your door—reactive information after someone has already approached your property. scOS goes far beyond that by actively preventing crime across your entire property 24/7. While a doorbell captures footage of visitors, scOS uses AI to detect and deter suspicious behaviour before anyone reaches your door. Doorbells are only triggered by activity at one point; scOS monitors your perimeter, driveway, garden, and vulnerable windows simultaneously. A doorbell has a speaker to talk to visitors; scOS has multiple external speakers for a full active deterrence presence. Most importantly, scOS deters criminals from targeting your property at all, rather than simply recording them after they've broken in.

scOS requires an internet connection for full protection—AI detection, alerts, and active deterrence features depend on cloud connectivity. If your internet goes down, the Intelligence Hub will continue recording locally to its storage, preserving any footage that captures activity. However, AI features like automatic threat detection, deterrence triggers, and mobile alerts won't function until your connection is restored. We recommend having a stable broadband connection and considering backup connectivity options if internet reliability is a concern in your area. For users in areas with unreliable internet, contact us about additional solutions to maintain protection.

scOS is engineered for speed. Detection happens within seconds of a threat appearing on camera—MotionX AI continuously processes video feeds in real-time. Response is even faster: once a threat is detected, visual deterrents (strobes, sirens) trigger instantly, you receive an immediate alert on your phone, and the system can activate two-way audio through external speakers. This rapid response (typically under 10 seconds from detection to full active deterrence) is crucial for crime prevention—criminals need to make split-second decisions, and active visible and audible response causes them to abort and flee.

We offer two setup options: Professional installation (recommended) where our technicians handle everything, including camera configuration, device placement, and system testing. Or, for tech-confident users, self-setup is available with comprehensive guides and support. Most people benefit from professional installation—it ensures optimal camera placement, proper integration with your existing network, and peace of mind that everything is configured correctly. The installation is non-invasive and typically takes 2-3 hours. After setup, using scOS is straightforward: the mobile app provides a simple interface for arming/disarming, viewing live footage, and reviewing alerts.

The Intelligence Hub is a physical device you own. If you cancel your scOS subscription, the device remains yours. You can remove it when you move or keep it as a local recorder. The system is designed for portability—the Intelligence Hub and camera connections are not permanent fixtures. If you move to another property, the service can be transferred with new setup at your new address. There are no long-term contracts; you can pause or cancel at any time. The commitment is only to protecting your home, not to a locked-in service agreement.

Ealing's property crime rate is significantly above the national average, with specific hotspots around commercial areas and residential streets. scOS's AI is trained to detect the patterns most common in areas like Ealing: break-ins through windows and doors, theft from vehicles, and garden intrusions. The system prioritises monitoring these high-risk points. Ealing residents benefit from proven demand for active security—many neighbours already use similar systems. scOS's presence in the community creates a visible deterrent network. Plus, Ealing's strong connectivity infrastructure ensures reliable internet for optimal AI performance and real-time protection.