Traditional CCTV is passive—it records what happens so you can review footage after a crime. scOS is active and intelligent. Our MotionX AI doesn't just detect any motion; it recognises important activity like people, vehicles, and genuinely suspicious behaviour. We eliminate false alarms from pets, cobwebs, and wind—cameras work brilliantly out of the box without tweaking motion masks. When a genuine threat is detected, we intervene immediately: connected smart lights activate to illuminate your property, voice warnings sound through external IoT speakers, and intelligent alerts are sent to your phone. Your old CCTV responds after crime; scOS prevents it from happening in the first place.

Yes. scOS works with most wired IP cameras already installed on Hartlepool properties—brands like Hikvision, Dahua, Axis, Reolink, and Ubiquiti are all supported. The Intelligence Hub becomes the brain of your system, transforming your existing 'dumb' cameras into an intelligent security network. During professional installation, we'll assess your existing setup to ensure compatibility. This approach is significantly cheaper than replacing your entire camera system and lets you leverage equipment you've already invested in.

scOS deters criminals using three distinct layers of protection working together. First, presence simulation makes your home appear occupied when you're away—the system controls connected smart lights to simulate human activity patterns throughout your property, suggesting someone's inside. Second, our MotionX AI spots important activity instantly, recognising people whether they're walking, covering themselves, or changing shape. When it detects a person approaching, the system activates immediately. Third, we intervene actively through connected smart lights that flood your property with illumination and voice warnings delivered through external IoT speakers, sending alerts to your phone. Criminals recognise they're caught and leave immediately.

Your data is processed and stays in the UK. scOS is 100% UK-based—company, support team, and data centres all located here. We're fully GDPR compliant, meaning your data is yours and will never be sold or shared with third parties. Your Intelligence Hub processes video locally on your property first, escalating only necessary intelligence to our cloud system. This hybrid approach means most processing happens at home, protecting your privacy whilst enabling cloud backup and AI features. You maintain complete control over your footage, accessible anywhere through our app.

A video doorbell shows you who's at your door after they've already arrived—useful for answering the door, but by then potential damage can happen. scOS protects your entire Hartlepool property and stops threats before they reach your door. Our MotionX AI detects suspicious approach behaviour seconds before someone reaches your entrance, allowing us to respond with connected smart lights and voice warnings whilst they're still deciding whether to proceed. Additionally, a doorbell only watches one angle; scOS coordinates all your cameras into a unified intelligent system protecting every angle of your property simultaneously.

scOS requires internet to function properly—this is important to understand. If your internet goes down, your cameras will continue recording locally on the Intelligence Hub, so you keep the footage. However, scOS AI features (threat detection, smart light activation, voice warnings) won't work until your connection is restored. Your local recording capability provides a safety net, but active protection depends on connectivity. For most Hartlepool residents with reliable broadband, this isn't a practical concern.

scOS detects threats and responds in seconds. Our AI operates at the edge on your Intelligence Hub, meaning response doesn't depend on cloud latency. When MotionX identifies suspicious activity, connected smart lights activate and voice warnings sound immediately—not milliseconds, but seconds. This speed is crucial; criminals make split-second decisions, and a fast response fundamentally changes their calculus. Most abandonment occurs within the first seconds of lights activating.

We offer both professional installation and self-setup options. Our UK-based engineers can visit your property and complete installation in a single day (4-6 hours) if you prefer expertise and peace of mind, handling camera placement, cabling, network configuration, and system testing. Alternatively, if you're tech-confident, you can self-setup the Intelligence Hub and integrate your existing cameras using our detailed guides and app support. Most Hartlepool customers choose professional installation to ensure optimal camera positioning and system configuration for their property.

scOS costs from 63p per day per camera. Pricing is based solely on the number of cameras protecting your property—not property size, monitoring needs, or location. A four-camera system costs approximately £76 per month. There are no hidden fees, no monitoring subscriptions, and no surprise charges. During setup, our team will recommend optimal camera coverage for your specific property.

Absolutely. Our mobile app lets you access live feeds from your cameras, review recordings, and receive instant alerts from anywhere in the world. Whether you're at work, on holiday overseas, or across the country, you can view your property in real time and confirm what triggered an alert. You can also control connected smart lights for presence simulation and review your complete activity history through the same app.