Traditional CCTV systems are passive—they record what happens, but do nothing to stop a crime in progress. scOS is active intelligence. Our AI continuously monitors your cameras in real time, detecting threats before they become incidents. When danger is detected, scOS automatically responds: Presence Simulation lights up your home to simulate occupancy, MotionX activates sudden motion and sound to startle intruders, and our system alerts you instantly. All this happens in seconds, not in a recording you watch later. Your existing CCTV shows a break-in; scOS stops it from happening.

Yes. scOS works with most wired IP cameras already installed in your home. If you have a standard network setup and IP-based cameras—whether they're budget models or premium systems—there's a good chance scOS can integrate with them. During professional installation, our technicians assess your existing hardware and confirm compatibility. For those with older analog cameras, we recommend upgrading to IP models, which are affordable and widely available. Our team will guide you through options and pricing if upgrades are needed. The scOS Intelligence Hub becomes the brain that powers your existing cameras with AI security.

scOS uses three powerful layers of deterrence. First, Presence Simulation makes your home look occupied when you're away—lights activate, blinds adjust, and household sounds play at natural intervals, convincing criminals someone is home. Second, MotionX creates unpredictable motion and sound throughout your property the instant a threat is detected, triggering a startle response that makes attackers abandon the attempt. Third, active intervention means our system can trigger alarms, strobe lights, and immediate alerts while notifying you and authorities in real time. Together, these layers make your home the hardest target on the street. Criminals move on to easier opportunities.

Your video footage is processed locally on the scOS Intelligence Hub—the small device installed at your property. This keeps your sensitive visual data private and on-site. Some metadata and analytics are securely stored in UK data centres for your dashboard access, system improvements, and fraud prevention. All data handling complies with GDPR and UK data protection laws. We never sell your data, and you maintain full control. You can delete footage and analytics whenever you choose. Your privacy is by design, not by policy.

A video doorbell shows you who's at your front door—useful for screening visitors. But scOS protects your entire home with intelligent behavior detection and automatic response. scOS monitors all angles, detects suspicious activity (not just people at the door), and intervenes automatically. If someone is trying your windows, climbing your fence, or loitering in your garden, scOS sees it and responds before they reach your door. A doorbell is reactive; scOS is preventive. Plus, scOS covers every entrance and your whole property, while a doorbell only covers your porch.

Merton's crime rate of 77.94 per 1,000 residents is notably higher than the national average of 91.74, with property crime accounting for a significant portion of incidents. This means Merton residents face genuine security challenges—break-ins, attempted burglaries, and property damage are real risks. Traditional security—locks, CCTV, alarms—is necessary but insufficient. scOS fills the gap by adding intelligence. While national property crime averages 32.34 per 1,000 residents, Merton sits at 30.75, but concentrated in specific neighborhoods. That's why location-specific, responsive security like scOS is critical for Merton homeowners.

scOS offers both options. For tech-confident users, self-setup is available with detailed guides and video support. However, we recommend professional installation for most homes. Our certified technicians ensure your Intelligence Hub is optimally positioned, your cameras are correctly configured, and your network is secure. They assess your existing setup, confirm camera compatibility, and test all AI features before they leave. Professional installation takes a few hours and includes a full walkthrough. Either way, your scOS system is up and running with peace of mind.

scOS requires an internet connection for its AI intelligence features to function. If your internet is temporarily unavailable, your cameras will continue local recording (stored on the Intelligence Hub), but real-time threat detection, Presence Simulation, MotionX, and alerts won't work until connectivity is restored. We recommend a stable, redundant internet setup (dual ISP if possible) for critical properties. Most internet outages are brief, and modern ISPs ensure good uptime, but it's a limitation to understand. Your local recording acts as a fallback while the AI features are temporarily offline.

The Intelligence Hub is a small, powerful device installed at your property that runs all of scOS's AI security features. It continuously analyzes video from your cameras, detects threats, and triggers automatic responses like Presence Simulation and MotionX—all without sending raw video to the cloud. This keeps your footage private and on-site while enabling split-second responses. The Hub also manages your smart home integrations, stores metadata, and syncs with your mobile app so you're always aware. Think of it as the brain of your security system—intelligent, autonomous, and always on guard.

scOS detects and responds in seconds. The moment threat-detection AI identifies suspicious behavior—forced entry attempts, loitering, climbing, or unusual motion—the system instantly activates Presence Simulation, MotionX, and alerts. There's no delay for cloud processing or human review. Your Intelligence Hub operates in real time, giving you a massive advantage over criminals who expect passive systems with reaction delays measured in minutes. This speed is critical: research shows deterrence works only if the threat response is faster than the criminal's decision-making. scOS is faster.

Yes. The scOS mobile app gives you full remote control and visibility from anywhere. You can arm/disarm zones, view live feeds, review threat alerts, trigger manual responses, and adjust Presence Simulation schedules. If you're on holiday and scOS detects unusual activity, you get an instant alert with video context and can watch it happen in real time. You can also coordinate with authorities or neighbors. The app is designed for quick decisions—most users can assess and respond to alerts in under 30 seconds. Remote access is end-to-end encrypted for security.

scOS pricing is simple and transparent: it starts from 63p per day per camera, with no hidden fees or property-size calculations. A typical three-camera home costs under £2 per day. This includes all AI features, cloud storage for metadata and analytics, mobile app access, and 24/7 monitoring. Professional installation is available at a one-time fee. There's no long-term contract, and you can adjust your setup anytime. Compare this to traditional security: monitoring services, false-alarm fines, and the cost of break-ins. scOS is affordable intelligence.