scOS is a generational leap over traditional CCTV. While standard systems in Monkton Heathfield simply record footage for you to review after a crime has occurred, scOS is proactive. It uses our proprietary MotionX technology to distinguish between 'important activity'—like a person approaching your side gate—and irrelevant motion like wind-blown trees or a neighbour's cat. There are no complex motion masks to set up; the AI understands your property boundaries automatically. Instead of just watching a crime happen, scOS intervenes with lights and voice deterrents to stop intruders before they can cause damage, turning your security from a passive witness into an active guardian.

Absolutely. scOS is designed to be brand agnostic, meaning it can often transform your existing 'dumb' cameras into an intelligent AI network. If you have wired IP cameras from brands like Hikvision, Dahua, or Reolink already installed at your Monkton Heathfield property, our Intelligence Hub can usually integrate them. During our professional UK installation process, which typically takes 4-6 hours, our engineers will assess your current setup. We then layer our advanced AI—including DVLA vehicle recognition and covered face detection—over your existing hardware, providing a massive intelligence upgrade without the need for a complete hardware overhaul.

We use a sophisticated three-layer approach to deterrence. First is Presence Simulation, which is vital for Monkton Heathfield residents who commute; it learns your internal activity patterns to make your home look occupied even when it's empty. Second is MotionX detection, which identifies human threats even if they are wearing masks or trying to hide their silhouette. Finally, if the AI detects a boundary breach, it triggers an escalating response. This isn't just a silent alert; external lights will flash and our IoT speakers will deliver authoritative voice warnings. This immediate, AI-driven intervention is designed to convince a criminal that the home is occupied and monitored, forcing them to retreat.

Your privacy is paramount. Unlike many systems that send footage to overseas servers, scOS is 100% UK-based. Your data is processed locally on your Intelligence Hub and only escalated to our secure UK data centres when necessary for AI analysis or remote access. We are fully GDPR compliant, and we never sell your data to third parties. You retain total control over your 24/7 recordings, which are stored for up to two weeks. By keeping everything within the UK—from our support teams to our data storage—we ensure your home's privacy is protected by the strictest standards in the world.

A video doorbell is a reactive tool—it's essentially a digital peephole that tells you someone is already at your door. In contrast, scOS is a comprehensive home intelligence system that protects your entire property boundary. While a doorbell might show you a package being stolen, scOS uses proactive AI to stop the thief from ever stepping onto your driveway. With features like DVLA vehicle recognition and escalating voice deterrents, we provide a perimeter of protection that a single door-mounted camera simply cannot match. It’s the difference between seeing a crime and preventing one from happening in the first place.

Monkton Heathfield has seen significant growth with new housing developments, which can often be targeted by opportunistic thieves looking for predictable routines. scOS is ideal for these modern homes because our AI, scOS Director, learns the 'normal' behaviour of your specific street. It can recognise the difference between a delivery driver and someone scouting the property. Because our system is professionally wired, it avoids the common pitfalls of wireless systems in new builds, such as signal interference from thick insulation or 'jamming' devices used by more sophisticated criminals.

With the A38 providing a quick escape route for criminals, vehicle-related crime is a valid concern. scOS features integrated DVLA Vehicle Recognition. Our AI doesn't just see a car; it reads the plate and checks it against the DVLA database. If a vehicle with cloned plates or a history of suspicious activity enters your property's vicinity, the system can alert you immediately. This provides the Avon and Somerset Constabulary with high-quality, actionable intelligence that standard CCTV systems simply cannot provide, making your home a much harder target for mobile criminal gangs.

The Avon and Somerset Constabulary does a great job, but they cannot be everywhere at once. scOS acts as your first line of defence, providing the 'eyes on the ground' that police need. By using our escalating response—lights and voice warnings—the system often resolves the threat before a police call-out is even necessary. If an incident does occur, scOS provides 24/7 high-definition recording and AI-filtered 'important activity' clips, making it easy for you to provide the police with clear evidence of the person's behaviour and vehicle details, significantly increasing the chances of a successful investigation.