Traditional CCTV is a passive observer that merely records your home being burgled, whereas scOS is a proactive intelligence system designed to prevent the crime from occurring. While standard systems rely on 'motion masks' that trigger frustrating false alarms for every passing cat or swaying branch, our proprietary MotionX technology focuses exclusively on 'important activity.' It recognises human behaviour and intent without needing you to draw complex zones, effectively ignoring environmental noise like spiders or wind. Furthermore, scOS doesn't watch; it intervenes. By using AI-driven light responses and escalating voice warnings from external IoT speakers, it challenges intruders the moment they cross your property boundary, providing a level of active protection that old-fashioned cameras simply cannot match.

Absolutely. scOS is designed to be brand-agnostic, meaning it can transform your existing 'dumb' cameras into a sophisticated AI-powered security network. We support most professional-grade wired IP cameras from leading manufacturers such as Hikvision, Dahua, Axis, Reolink, and Ubiquiti. During our professional UK installation process, which typically takes between 4 to 6 hours, our engineers will assess your current hardware to ensure compatibility. By connecting your existing cameras to our Intelligence Hub, we can apply our MotionX AI and proactive deterrent features to your current setup, saving you the cost of a full hardware replacement while vastly upgrading your home's intelligence and security capabilities.

scOS employs a sophisticated three-layer deterrent strategy to keep your home safe. The first layer is Presence Simulation, which uses AI to learn your typical internal lighting and activity patterns, mimicking them perfectly when you're away to make the house appear occupied. If a prowler is undeterred and approaches the property, our MotionX detection takes over. Unlike basic sensors, it recognises people regardless of whether they are crouching, running, or attempting to cover their faces. The final layer is Active Intervention: as a threat is detected crossing your auto-detected property boundary, the system triggers instant illumination and escalating voice warnings via external IoT speakers. This immediate, intelligent response signals to the criminal that they have been spotted by a proactive system, usually causing them to flee before they even reach your door.

At scOS, we take a 'privacy by design' approach to your security. Your data is processed using a hybrid model: our local Intelligence Hub handles the immediate AI analysis on-site, while more complex tasks are escalated to our secure UK-based cloud servers. We are 100% UK-based, from our support teams to our data centres, ensuring full compliance with GDPR and UK data protection laws. Crucially, your footage and data belong entirely to you; we never sell user data to third parties. You have total control over your recordings, which are stored for up to two weeks and can be accessed securely from anywhere in the world via our encrypted app, giving you peace of mind that your privacy is as protected as your property.

A video doorbell is essentially a digital peephole; it tells you who is at the door, but it rarely stops a determined criminal from breaking in elsewhere. scOS provides comprehensive whole-property protection that starts at your boundaries, not your front door. While doorbells often suffer from lag and limited fields of view, scOS uses professional-grade wired cameras that cannot be jammed like wireless alternatives. Our system identifies threats before they reach the house, using proactive AI to intervene and deter. While a doorbell might give you a video of a package being stolen, scOS is designed to stop the thief from even stepping onto your driveway, making it a complete security solution rather than just a convenience tool.

Narberth is a popular destination for visitors, which can lead to increased foot traffic near residential properties. scOS's MotionX AI is designed to handle this by focusing only on 'important activity.' It can distinguish between someone walking past on the pavement and someone who has entered your property with suspicious intent. This ensures that you aren't bombarded with notifications from tourists, but you are immediately alerted if someone steps onto your driveway or approaches your front door.

For Narberth residents who run businesses from home or travel frequently, Presence Simulation is an invaluable tool. Our AI learns your home's natural lighting and activity patterns and replicates them when you're away. This makes your home look occupied and active, deterring burglars who typically target properties that appear empty. It's a much more effective solution than simple light timers, as it mimics real human behaviour throughout the house.

Yes, scOS is fully supported in Pembrokeshire. Our professional installation team covers the Narberth area, providing a complete setup in just 4-6 hours. We use high-quality, wired cameras that are built to withstand the coastal weather, ensuring your system remains reliable year-round. We also provide ongoing UK-based support to help you get the most out of your scOS system, from setting up alerts to using the scOS Director conversational AI.