Traditional CCTV is passive—it records video that you have to manually review after a crime happens. scOS is active. Our AI monitors your property 24/7, detecting threats in real-time and responding automatically. We use MotionX, our proprietary motion intelligence system, which learns your property's normal activity patterns and instantly identifies suspicious behavior. When a genuine threat is detected, scOS doesn't just record—it responds with our three-layer defense system: presence simulation (activating lights and audio to make your home appear occupied), intelligent MotionX analysis (tracking movement patterns), and active intervention (alerting authorities and taking real-time action). You're not hoping someone reviews footage later; you're stopping criminals in seconds.

Yes. scOS works with most wired IP cameras already installed at your property. You don't need to replace your existing security infrastructure. Our Intelligence Hub—a small device installed at your property—connects to your cameras and powers all the AI features. If you don't have cameras yet, we can recommend professional-grade options that integrate seamlessly. The key is that any cameras must be wired IP cameras (Ethernet or PoE powered) for reliable 24/7 operation. Our team can assess your current setup during installation and advise on compatibility.

scOS uses three complementary layers to deter and stop crime. First, our presence simulation system activates lights and audio throughout your property when threats are detected, making it appear occupied even when you're away—forcing criminals to move on to easier targets. Second, MotionX provides intelligent motion detection that learns normal patterns and spots genuinely suspicious behavior, triggering immediate responses. Third, our active intervention system responds in real-time: alerting your chosen contacts, recording evidence, and coordinating with local authorities if needed. Unlike a passive camera, scOS doesn't wait for you to act—it deters criminals in the moment and responds before they can strike.

Your data is stored in UK data centers and fully compliant with GDPR. We take privacy seriously. Video footage is processed locally by your Intelligence Hub where possible, with sensitive processing happening on your own network. When cloud processing is needed, data is encrypted in transit and at rest, and only authorized personnel can access it. You maintain full control over your data and can request deletion at any time. All data handling follows UK data protection standards and is regularly audited for security compliance.

A video doorbell shows you who's at your door—but only when someone's there. By that point, a criminal already knows your property. scOS protects your entire property 24/7, monitoring all angles and detecting threats before criminals even approach. While a doorbell is reactive (you see someone, then decide what to do), scOS is proactive (threats are detected and deterred automatically). Doorbells also require you to be watching and responsive; scOS responds in seconds, regardless of whether you're home, awake, or even looking at your phone. For comprehensive home protection, a doorbell is one part of the puzzle—scOS is the complete security system.

The Intelligence Hub is a small device that installs at your property and serves as the brain of your scOS system. It connects to your cameras via Ethernet, processes AI analysis locally, and manages all security responses. Professional installation is available and recommended for most properties—our technicians will handle camera setup, network configuration, and system optimization for peak performance. However, if you're technically confident, you can self-setup the Intelligence Hub following our straightforward guide. Either way, we ensure your system is running optimally before we hand over control.

scOS detects and responds to threats in seconds. When our AI identifies suspicious behavior—an attempted break-in, unauthorized movement, or loitering—the system immediately activates presence simulation (lights, audio), records high-definition evidence, and alerts your chosen emergency contacts. This speed is critical: criminals operate quickly, and every second counts. Our Intelligence Hub processes video locally, eliminating cloud latency, so responses happen at the edge of your network, not miles away in a data center.

scOS requires a stable internet connection for AI features to function. Your camera feeds and Intelligence Hub communicate over your local network, but the AI analysis and active response features depend on connectivity to our cloud systems. If your internet goes down, your cameras will continue recording locally, but threat detection and automated responses won't work until your connection is restored. We're honest about this limitation—scOS isn't designed for offline operation. Most homes in Richmond upon Thames have reliable broadband, but we recommend checking your connection stability before setup.

scOS pricing is simple and transparent: just 63p per day per camera, with no hidden fees or property-size calculations. Whether you protect 1 camera or 10, you know exactly what you'll pay. There's no contract lock-in, and you can pause or cancel anytime. This per-camera pricing means you can start small and expand as needed. For a typical 4-camera home setup, that's around £2.52 per day—less than a coffee, for complete AI-powered home security and active threat response.

Absolutely. Richmond upon Thames has a crime rate of 75.84 per 1,000 residents—18% above the national average. Property crime is a real concern, and many residents are vulnerable to break-ins and theft. scOS was designed for areas like yours: affluent neighborhoods with higher crime rates and motivated homeowners who want more than passive recording. Our three-layer defense system is particularly effective in areas where criminals actively target homes. If you live in Richmond upon Thames, scOS gives you the professional-grade security that matches your area's risk profile.