Traditional CCTV systems are passive—they record footage but don't stop crime. scOS adds intelligent AI monitoring powered by MotionX, our proprietary threat detection system. It analyzes every frame in real-time, identifies suspicious behavior, and triggers automatic responses (lighting, alarms, cloud alerts) within seconds. While your CCTV records for evidence, scOS acts as an active deterrent that stops criminals before they target your home. Most importantly, you're not paying someone to watch footage after a break-in—scOS watches and responds automatically, 24/7.

Yes, scOS works with most wired IP cameras, so you likely don't need to replace your existing system. The Intelligence Hub—our small, powerful AI device—connects to your current cameras and adds real-time threat detection and automated responses. If you need new cameras, we recommend professional-grade options that integrate seamlessly. Our team can assess your setup during the free installation consultation and advise on compatibility.

scOS uses three powerful layers of crime prevention. First, Presence Simulation mimics active occupancy—lights and blinds adjust naturally to suggest someone's home, even when you're away. Second, MotionX detects suspicious movement patterns and triggers immediate responses: spotlight illumination, alarm sounds, and instant alerts to your phone and our monitoring team. Third, Active Intervention through our IoT speakers delivers voice warnings and environmental responses that make criminals flee. Together, these layers make your property an unattractive target—most intruders move on to easier targets within seconds.

Your footage and data are stored in UK data centres, ensuring GDPR compliance and full data sovereignty. We don't store unnecessary footage—only relevant clips when threats are detected, plus analytics for your protection patterns. You control your data completely: view, download, or delete anytime. We never sell data or use it for facial recognition. Your privacy and UK data residency are built into every aspect of scOS.

Video doorbells show you who's at your door, but by then an intruder is already on your property. scOS covers your entire perimeter and interior, detecting threats before they reach your door. While a doorbell alerts you after an invasion begins, scOS stops it at the boundary through Presence Simulation, MotionX detection, and Active Intervention. Doorbells are reactive; scOS is preventative. In Wandsworth, where property crime is significantly above average, detection and response time are critical—scOS responds in seconds, not minutes.

The Intelligence Hub is a small, powerful device installed at your property that powers all scOS AI features—it's the brain of your security system. It connects to your cameras and IoT devices, processes real-time threat detection locally, and orchestrates automated responses. Professional installation is recommended because it ensures optimal placement for full property coverage and seamless integration with your existing setup. However, tech-confident users can self-setup the system. We offer a free consultation to assess your property and recommend the best approach.

scOS detects and responds in seconds—typically 2-5 seconds from threat detection to automated response (lighting, alarms, voice warnings). This speed is critical: most break-ins happen in minutes, and fast response dramatically increases the chance that a criminal aborts the attempt. Your phone receives an instant alert, and if you've enabled professional monitoring, our team gets notified simultaneously. This rapid response time is what makes scOS effective where traditional CCTV is passive.

scOS requires internet to use its AI detection and automated response features. If your connection drops, your cameras will continue local recording (if supported), but real-time threat detection, response automation, and cloud alerts won't work until connection is restored. Given Wandsworth's property crime rates, uninterrupted internet connectivity is essential to maximize scOS protection. We recommend a reliable broadband connection and can advise on backup options during installation.

scOS pricing is simple and transparent: from 63p per day per camera, with no hidden fees or property-size calculations. The cost covers the Intelligence Hub, AI monitoring, and automated response features. You pay only for the cameras you protect. Professional installation is available as an optional add-on. We'll provide a full quote tailored to your property during the consultation.

Yes, scOS can be installed in rental properties. The Intelligence Hub and cameras are non-invasive and can be removed without damage. We recommend discussing installation with your landlord—most appreciate the added security as it protects their property investment. Our self-setup option is particularly popular with renters as it offers flexibility.

Yes, scOS includes 24/7 intelligent monitoring and support. Our system automatically learns your property's baseline patterns and alerts you to anomalies. Optional professional monitoring is available, where our team responds to alerts in real-time and can contact emergency services if needed. All customers get direct support for setup, troubleshooting, and optimization.