Is Your 2N Intercom Proving Hard to Mount?
2N IP intercoms are premium devices known for their robust construction and advanced features. A successful installation hinges on a secure and precise mounting, which can sometimes be challenging due to the high tolerances and specific hardware involved. If you're finding it hard to mount your 2N unit, this guide is here to help.
Achieving a perfect fit is crucial not only for aesthetics but also for ensuring the intercom's IP rating for weather protection and its long-term reliability. Let's walk through the common issues and their solutions.
## Understanding 2N Mounting Systems
2N offers different mounting options, primarily flush-mount (in the wall) and surface-mount (on the wall). The challenges can differ between them.
- Precision Fit: 2N systems are designed to fit together perfectly. Any misalignment of the backbox or frame will prevent the main unit from seating correctly.
- Proprietary Hardware: You must use the official 2N backbox and frame designed for your specific intercom model (e.g., IP Verso, IP Solo). Generic boxes will not work.
- Cable Management: Adequate space is provided, but cables must be routed correctly to avoid obstructing the main unit.
- Security Mechanisms: The final locking screws are often tamper-resistant and require careful handling.
## Troubleshooting Your 2N Installation
Follow these methodical steps to diagnose and fix your mounting problem.
### 1. For Flush-Mount Installations
This method requires careful preparation of the wall opening.
- Correct Backbox Depth: The most common issue is incorrect depth. The front lip of the flush-mount backbox must be perfectly level with the finished wall surface (e.g., plaster, stucco, or cladding). If it's recessed even a few millimetres too deep, the intercom unit will not be able to engage the locking mechanism.
- Level and Square: Use a spirit level to ensure the backbox is perfectly level and square within the wall cavity before you fix it permanently.
- Clear Debris: Make sure there is no plaster, dust, or debris inside the backbox, especially around the edges, that could obstruct the intercom unit.
### 2. For Surface-Mount Installations
This method is simpler but still requires care.
- Flat Surface: The wall surface must be completely flat. If you are mounting on a rough or uneven surface like brick, it can cause the surface-mount frame to warp when screwed down, preventing the intercom from fitting. You may need to use shims or a sealant to create a flat base.
- Secure Fixing: Use all the provided mounting holes to fix the surface-mount box securely to the wall. It should have absolutely no movement or flex.
- Cable Entry: Route the network cable through the designated entry point on the back of the box. Ensure the cable is not pinched between the box and the wall.
### 3. Universal Steps for Both Mount Types
- Organise Your Wires: Before attempting to fit the main unit, connect the Ethernet cable and any other modules. Neatly tuck the wiring into the space provided in the backbox. A tangled mess of wires is a primary cause of the unit not seating correctly.
- Engage the Unit Correctly: 2N intercoms often have a "hinge" mechanism. You typically engage the top or side of the unit first, then pivot it into the frame until it clicks into place. Don't try to force it straight in. Consult your model's installation manual for the exact motion.
- Tighten Security Screws Last: Only attempt to tighten the final security screws after you are certain the unit is fully and correctly seated in its frame. Use the supplied tool and turn slowly. If you feel strong resistance, the unit is likely not seated properly. Remove it and check for obstructions.
By paying close attention to the backbox installation and cable management, you can overcome the most common difficulties when mounting a 2N intercom.