What to Do When Your 2N Intercom's Storage is Full
A 'Storage Full' error on your 2N IP intercom can be a critical issue, as it may prevent the system from recording new events, such as missed calls or motion detection incidents. This message indicates that the designated storage medium—whether a microSD card in the device or a network-attached storage (NAS) location—has reached its capacity.
This guide will explain how to manage your 2N intercom's storage, clear existing data, and configure settings to prevent the problem from happening again.
Understanding Your Storage Options
Most 2N intercoms can store data in a few ways:
- Internal microSD Card: A memory card installed directly into the intercom unit. This is the most common method for local storage.
- Network Attached Storage (NAS): Recordings are sent over the network to be stored on a dedicated server or NAS device.
- FTP Server: Uploading recordings to a remote File Transfer Protocol (FTP) server.
The steps below primarily focus on managing an internal microSD card, but the principles apply to other storage types as well.
Step-by-Step Guide to Managing Storage
You will need to access your 2N intercom's web-based configuration interface using a browser to perform these actions.
1. Manually Deleting Recordings
If you need to quickly free up space to allow for new recordings, you can manually delete old files.
- Log in to the 2N intercom's web interface using its IP address.
- Navigate to the Services -> Streaming -> Media Storage section (the exact path may vary slightly by model).
- Here you should see a list of the recordings stored on the device.
- Select the files you no longer need. You can typically sort them by date to easily find the oldest ones.
- Use the Delete function to remove the selected files.
2. Formatting the MicroSD Card
If you do not need to save any of the existing recordings, the fastest way to clear all space is to format the microSD card.
Warning: This action will permanently erase all data on the card.
- In the web interface, go to the System -> Maintenance -> Media Storage section.
- You will see information about the installed microSD card, including its capacity and used space.
- Find and click the Format button.
- The system will ask for confirmation. Once you confirm, the intercom will erase the card, which may take a few minutes.
3. Enabling Automatic Overwriting (Cyclic Recording)
The best long-term solution is to configure the system to automatically manage its own storage. This is known as cyclic or loop recording. When enabled, the intercom will automatically delete the oldest recording to make space for a new one once the storage is full.
- In the web interface, navigate to the storage or recording settings. This is often under Services -> Streaming or a similar menu.
- Look for an option called Cyclic Recording, Loop Recording, or Overwrite.
- Enable this feature.
- Save the new configuration.
With this setting active, you should never encounter a 'Storage Full' error again, as the device will continuously manage its own space.
4. Optimising Storage Usage
To make your storage last longer, you can adjust the recording settings.
- Record on Motion: Instead of recording 24/7, set the intercom to only record when it detects motion. This is a highly effective way to save space.
- Adjust Video Quality: Lowering the video resolution (e.g., from 1080p to 720p) or the frame rate (FPS) will result in smaller file sizes, allowing you to store more footage.
- Set Recording Times: If you only need to monitor the entrance during specific hours, you can create a schedule so the intercom isn't recording unnecessary footage overnight.
By combining automatic overwriting with optimised recording settings, you can ensure your 2N intercom reliably captures important events without running out of space.