Anran Motion Detection Not Working? Troubleshooting Guide
An Anran security camera is a vital tool for monitoring your property, but it's only effective if it successfully detects and alerts you to potential intruders. If your camera is failing to record or notify you of movement, the issue is typically a simple settings adjustment within the app or a problem with the camera's placement.
This guide will walk you through the most common reasons Anran cameras fail to detect motion and provide clear, step-by-step solutions to get your system working correctly.
Understanding How Anran Cameras Detect Motion
Most Anran cameras, especially battery-powered models, use a Passive Infrared (PIR) sensor. Unlike cameras that detect motion by analysing pixel changes, a PIR sensor detects the body heat of people and animals. This is crucial to understand for troubleshooting.
Common reasons for failure include:
- The PIR sensor is disabled in the settings.
- The camera is positioned behind glass.
- The motion sensitivity is set too low.
- The recording schedule is not set for motion events.
- App notifications are turned off.
Step-by-Step Fixes for Anran Motion Detection
You will need to use the ARCCTV app (or the app specific to your model) to perform these checks.
1. Check Camera Placement: The Glass Rule
This is the most important and often overlooked issue. A PIR sensor cannot detect motion through a glass window. Glass blocks the infrared heat signatures that the sensor needs to see. If you have placed your Anran camera indoors to look outside through a window, it will never detect motion. The camera must be positioned outside to monitor an outdoor area.
2. Enable Motion Detection in the App
You need to ensure the core feature is switched on.
- Open the ARCCTV App: Select the camera you need to configure.
- Go to Settings: Tap the settings icon for that camera.
- Find 'Alarm Setting' or 'Motion Detection': The exact name may vary slightly.
- Enable the Master Switch: Make sure the toggle switch for motion detection or the PIR sensor is turned ON.
- Adjust Sensitivity: In this same menu, you will find a sensitivity setting, often 'Low', 'Medium', and 'High'. If it's on 'Low', it may not pick up distant movements. Set it to 'Medium' or 'High' to start, and you can fine-tune it later if you get too many false alerts.
3. Configure the Recording Schedule and Mode
You need to tell the camera to record when it sees motion.
- Find the 'Recording Mode' or 'Schedule' Setting: This might be in the main settings or within the 'Storage' section.
- Set to Motion-Activated: Ensure the camera is set to record only when motion is detected, not 'Continuous Recording' (which is often not available on battery models anyway) or 'No Recording'.
- Check the Schedule: If there is a scheduling feature, ensure it is set to be active during the times you need it to be.
4. Verify App Notification Settings
If the camera is recording clips but you aren't getting alerts on your phone, the problem is with notifications.
- Enable 'Alarm Push' in the App: In the camera's 'Alarm Setting' menu, make sure the option for 'Alarm Push' or 'Notifications' is enabled. This tells the app to send you an alert.
- Check Your Phone's Permissions: This is a common issue. Go to your phone's main Settings menu, then 'Apps' or 'Notifications'. Find the ARCCTV app in the list and make sure you have granted it permission to send notifications. If this is turned off, the app can't alert you.
5. Power Cycle the Camera
If you have checked all the settings and it's still not working, a simple reboot can sometimes clear a temporary glitch.
- If your camera has a power switch, turn it off for 30 seconds and then back on.
- If it doesn't have a switch, you may need to disconnect and reconnect the batteries or power source.
By ensuring your camera is placed correctly and that all the necessary settings are enabled in the app, you can resolve the vast majority of motion detection issues with your Anran security system.