Anran Pet Detection Not Working? Here’s How to Fix It
Anran's pet detection feature is a fantastic tool for keeping an eye on your furry friends, but it can be puzzling when it doesn't work as expected. Whether you're getting no alerts for your pet, or you're being flooded with false notifications, this guide is here to help. We'll walk you through the common causes of pet detection issues and provide clear, empathetic solutions to get this valuable feature working accurately.
1. Check Your App Settings and Firmware
The first step is to ensure everything is configured correctly within the Anran mobile app. A simple overlooked setting is often the culprit.
- Enable Pet Detection: Navigate to your camera's settings in the app. Look for an "AI Detection" or "Smart Detection" menu. Inside, you should find a specific toggle for "Pet Detection." Make sure this is switched on. It's often separate from the general "Motion Detection" setting.
- Update Firmware: Manufacturers regularly release firmware updates to improve camera performance and refine AI algorithms. In your camera's settings, find the "Device Info" or "Firmware Update" section and install any available updates. This can significantly improve detection accuracy.
2. Adjust Sensitivity and Detection Zones
If you're getting too many false alerts or no alerts at all, tweaking the sensitivity and active zones can make a world of difference.
- Detection Sensitivity: A setting that is too high can cause the camera to trigger alerts for minor movements like shadows or rustling leaves. A setting that is too low might not pick up your pet at all. Experiment with a mid-range sensitivity level first and adjust it based on the results.
- Activity Zones: Use the app to draw specific zones where you want the camera to look for pets. For example, if your camera covers a living room and a window, you can draw a zone that only includes the floor and sofa, ignoring the window where passing cars might trigger false alerts.
3. Optimise Camera Placement and Lighting
The physical position of your Anran camera is critical for the AI to work effectively. The algorithm needs a clear view to distinguish a pet from other objects.
- Angle and Height: Position the camera so it has a clear, level view of the area. Avoid placing it too high and pointing it steeply downwards. A camera at chest height, for instance, often provides a better perspective for identifying the shape and size of a pet.
- Clear Line of Sight: Ensure there are no obstructions like furniture, plants, or glass reflections blocking the camera's view.
- Good Lighting: While Anran cameras have night vision, AI detection works best in well-lit conditions. If an area is too dark or has harsh shadows, the camera may struggle to identify your pet correctly. Consider adding a small lamp or ensuring the area is adequately lit.
4. Subscription and Model Compatibility
Finally, it's worth confirming that your specific model and subscription plan fully support the pet detection feature.
- Check Your Subscription: Some advanced AI features are tied to an Anran cloud subscription. Review your plan to ensure pet detection is included. If you are relying solely on SD card recording, this feature might be unavailable.
- Model Specifications: While many new Anran cameras include this feature, older models may not have the necessary hardware or software. Double-check the product specifications for your camera to confirm it supports AI pet detection.
By methodically checking these four areas, you can resolve most issues with your Anran camera's pet detection and enjoy the peace of mind that comes from knowing your pets are safe.