How to Fix Pixelated Video on Your Anran Camera
A pixelated or blocky video feed from your Anran security camera can make it impossible to see important details like faces or number plates, defeating the purpose of having a security system. This issue, often referred to as video compression artefacting, is usually a sign that the camera is struggling to send a clear, stable video stream to your device.
Fortunately, you can resolve most causes of pixelated video with some straightforward troubleshooting. This guide will walk you through the common causes and provide you with effective solutions to restore a crisp and clear picture on your Anran camera.
Common Causes of Poor Video Quality
Pixelation is almost always related to data transmission. Your camera captures high-quality video, but if it can't send that data smoothly, the video stream is compressed heavily, resulting in a blocky image.
Weak Wi-Fi Signal
This is the number one cause of pixelated video on wireless cameras. If the Wi-Fi signal between your Anran camera and your router is weak or unstable, the camera will automatically lower the video quality to prevent the stream from disconnecting completely.
Low Internet Upload Speed
When you are viewing your camera's feed remotely (e.g., on your phone when you are away from home), the quality is dependent on your home internet's upload speed. If the upload speed is insufficient, the video will be heavily compressed.
Incorrect Quality Settings
Sometimes, the solution is as simple as a setting in the app. The camera might be intentionally set to a lower quality 'substream' or 'Standard Definition (SD)' mode to conserve bandwidth or storage space.
Insufficient Light
In low-light conditions, the camera's sensor has to work harder. This can increase digital "noise" in the image, which can sometimes be misinterpreted as or exacerbated by compression, leading to a lower quality, grainy picture.
Step-by-Step Troubleshooting for Anran Cameras
Follow these steps to diagnose and fix the source of the poor video quality.
1. Check and Optimise Your Wi-Fi Connection
Start by addressing the most likely culprit.
- Check Signal Strength: In the Anran app, find the camera settings and look for a Wi-Fi status or signal strength indicator. If it's low (e.g., one or two bars), the signal is weak.
- Move the Router Closer: If possible, try moving your Wi-Fi router to a more central location in your home, closer to the camera.
- Move the Camera Closer: If moving the router isn't an option, try moving the camera to a location where the signal is stronger.
- Remove Obstructions: Thick walls (especially concrete or brick), large metal objects (like refrigerators), and even fish tanks can block Wi-Fi signals. Ensure the path between the router and camera is as clear as possible.
- Use a Wi-Fi Extender: If you cannot move the camera or router, a Wi-Fi extender placed halfway between the two can boost the signal significantly.
2. Verify Your Camera's Quality Settings
Ensure the camera is set to output its best possible picture.
- Open the Anran App: Select the camera you are having issues with.
- Find Quality Settings: While viewing the live feed, look for an 'SD' or 'HD' button. Make sure 'HD' (High Definition) is selected.
- Check Recording Settings: Go into the camera's main settings and look for 'Video Settings' or 'Stream Settings'. Ensure the resolution is set to the highest option available (e.g., 1080p or higher) for both the 'mainstream' (for recording) and 'substream' (for remote viewing).
3. Test Your Internet Upload Speed
If the video is only pixelated when you are away from home, your internet connection is the likely cause.
- Run a Speed Test: While connected to your home Wi-Fi, use a speed testing app or website. Pay close attention to the upload speed.
- Analyse the Results: For a smooth HD stream, you typically need at least 2-4 Mbps of upload speed per camera. If your upload speed is low, you may need to contact your internet service provider to discuss upgrading your plan.
By methodically checking your Wi-Fi, in-app settings, and internet speed, you can effectively troubleshoot and resolve the issue of pixelated video on your Anran camera.