Dealing with an Anran 'Storage Full' Notification?
A 'Storage Full' error on your Anran security camera can be alarming, as it means the device may no longer be recording crucial footage. Whether you use a local microSD card or a cloud subscription, this issue can prevent new recordings from being saved.
This comprehensive guide will help you diagnose why your Anran camera's storage is full, show you how to manage it effectively, and provide solutions to ensure continuous recording.
Understanding Anran Storage: SD Card vs. Cloud
Anran cameras typically offer two storage options, and the solution to a full-storage problem depends on which one you're using.
- MicroSD Card (Local Storage): A physical card inserted into the camera. It has a fixed capacity (e.g., 32GB, 64GB, 128GB).
- Cloud Storage (Subscription Service): Recordings are uploaded to Anran's secure servers. Storage is based on a time period (e.g., 7-day or 30-day history) rather than a fixed data size.
The most common issue is with local microSD cards, but cloud storage can have its own nuances.
Solution 1: Managing a Full MicroSD Card
If you are using a local SD card, here’s how to resolve storage issues.
Enable Loop Recording
The most important feature for managing local storage is loop recording. When enabled, the camera will automatically delete the oldest video clips to make space for new ones. If your camera has stopped recording, this feature may be disabled.
- Open the Anran mobile application.
- Select the camera you want to configure.
- Go to Settings → Storage Settings or SD Card Settings.
- Ensure that the Loop Recording or Overwrite option is turned on.
Format the MicroSD Card
File system errors or corruption on the SD card can prevent it from being overwritten, leading to a 'storage full' state. Formatting the card will erase all footage and resolve these errors.
- In the Anran app, navigate to your camera's Storage Settings.
- Tap on the Format SD Card option.
- Confirm the action. The process will take a few minutes.
Important: Formatting will permanently delete all existing recordings from the card. Back up any important clips before you begin. If the app fails to format the card, it may be faulty and require replacement.
Upgrade Your SD Card
The amount of footage you can store depends on the card's capacity and your recording settings (resolution, bitrate). If you find your card fills up too quickly, consider upgrading to a larger capacity card. Always check your camera's specifications for the maximum supported SD card size.
Solution 2: Troubleshooting Cloud Storage Issues
Cloud storage is designed not to 'fill up' in the traditional sense. It retains a rolling history of recordings. For example, on a 7-day plan, on the 8th day, the 1st day's recordings are automatically deleted. However, you might still encounter issues.
Check Your Subscription Status
- Log into your Anran account through the app or website.
- Navigate to the Cloud Subscription or My Services section.
- Verify that your subscription is active and has not expired.
- Ensure the subscription is correctly assigned to the desired camera.
Review Recording Settings
Your camera might be configured to record locally even with an active cloud plan.
- Go to your camera's Recording Settings.
- Ensure that Cloud Storage is selected as the primary recording destination for motion events or continuous recording.
- If both are enabled, understand that the SD card can still become full independently of the cloud.
By correctly configuring loop recording for SD cards and ensuring your cloud subscription is active and properly assigned, you can prevent storage issues from interrupting your Anran camera's surveillance capabilities.