Is Your August Doorbell Camera Video Blurry?
The August Doorbell Camera is a fantastic tool for seeing who is at your door, whether you're at home or away. However, its effectiveness is significantly reduced if the video feed is blurry, out of focus, or unclear. A fuzzy image can make it impossible to identify faces or read license plates, defeating the purpose of a high-definition video doorbell.
If you're experiencing blurry video, don't worry. This is a common issue with a few straightforward causes. This guide will help you diagnose the problem and restore a crystal-clear picture.
Start with the Simple Fixes
Always begin with the easiest potential solutions. In most cases, one of these three steps will resolve the blurry video issue.
1. Clean the Camera Lens
This may seem obvious, but it's the number one cause of blurry video. The lens on your doorbell is exposed to the elements, and it can easily get covered in dust, pollen, fingerprints, or water spots from rain.
- How to Clean: Take a soft, clean microfibre cloth and gently wipe the camera lens.
- What to Avoid: Do not use abrasive materials like paper towels or harsh cleaning chemicals, as these can scratch or damage the lens coating. For stubborn grime, you can slightly dampen the cloth with water.
2. Check for Protective Film
When you first install your August Doorbell, it comes with a thin, clear plastic film over the lens to protect it during shipping. It's easy to forget to remove it. Double-check that this film has been peeled off, as it will make everything look hazy and out of focus.
3. Address Condensation
Rapid changes in temperature and humidity can cause condensation or "fog" to form on or inside the lens.
- External Fog: If it's on the outside, a simple wipe with your microfibre cloth will clear it.
- Internal Fog: If the condensation appears to be inside the lens, it usually means moisture has gotten inside the unit. Often, this will dissipate on its own as the weather stabilises. If it's a persistent problem, you may need to check the device's seals and contact August support if it's a recurring issue.
Connectivity and Software Troubleshooting
If the lens is clean and clear, the next step is to investigate your network connection and software settings.
4. Evaluate Your Wi-Fi Signal
A weak or unstable Wi-Fi connection is another major cause of poor video quality. To transmit clear HD video, your doorbell needs a strong signal. If the signal is weak, the camera will compress the video, leading to a blurry or pixelated image.
- Check Signal Strength: You can check the signal strength in the August app settings for the doorbell.
- Reboot Your Router: Try unplugging your Wi-Fi router for 30 seconds and plugging it back in. This simple step can often improve connection quality.
- Reduce Distance: If possible, move your router closer to your front door. If not, consider a Wi-Fi extender to boost the signal.
5. Check Your Video Quality Settings
Ensure that your streaming quality is set to high within the August app. While this may use more data, it's necessary for a clear picture. Check the camera settings within the app to see if there are any quality options you can adjust.
6. Update Firmware and App
Manufacturers release updates to improve performance and fix bugs.
- App Update: Check your phone's app store to make sure you have the latest version of the August app.
- Firmware Update: The app should automatically notify you if there's a firmware update available for your doorbell. Ensure it's up to date.
By systematically working through these steps, from cleaning the lens to checking your Wi-Fi, you can almost certainly resolve the issue of a blurry video feed and get your August Doorbell Camera working perfectly again.