How to Troubleshoot and Fix August Smart Lock Speaker Problems
The audible chimes and alerts from your August smart lock provide helpful confirmation that your door has been successfully locked or unlocked. When you encounter August speaker problems, such as no sound at all or distorted audio, it can be both confusing and concerning. This guide will help you diagnose the common causes of speaker failure and provide you with simple steps to get the sounds working again.
## Common Reasons for August Speaker Issues
Your August lock's speaker might not be working for several reasons, ranging from simple settings to hardware faults. Here are the most likely culprits:
- Volume Settings: The most common reason is simply that the lock's volume has been turned off or set to a very low level within the August mobile app.
- Low Batteries: The smart lock's features, including the speaker, require adequate power to function. Weak batteries can lead to poor audio performance or complete failure.
- Software Glitches: Like any smart device, the lock's internal software can sometimes experience temporary bugs that affect its operation.
- Hardware Malfunction: In some cases, the internal speaker component itself may have failed, which is the least common but most difficult issue to fix.
## Step-by-Step Guide to Fixing the Speaker
Follow these troubleshooting steps in order to isolate and fix the problem.
### 1. Check the Volume Settings in the August App
Before you do anything else, make sure the sound is enabled and turned up.
- Open the August app on your smartphone.
- Select the affected smart lock from your keychain.
- Go to Lock Settings (often represented by a gear icon).
- Find the Lock Sounds menu.
- Inside this menu, you will see volume controls. Ensure the volume is not set to 'Off' and try increasing the slider to a higher level.
- Test the lock by manually locking or unlocking it to see if the sound has been restored.
### 2. Replace the Batteries
If the volume settings are correct, the next most likely cause is low battery power.
- Remove the faceplate from your August smart lock.
- Take out all of the existing batteries.
- Replace them with a brand new set of high-quality, recommended batteries (check your lock's manual for the specific type, e.g., CR123 or AA).
- Avoid mixing old and new batteries.
- Once the new batteries are in, test the lock again to check if the audio quality has improved or returned.
### 3. Reboot Your Smart Lock
A simple reboot can clear many temporary software issues. The easiest way to do this is by cutting the power.
- Slide off the battery cover of your lock.
- Remove one of the batteries.
- Wait for about 30-60 seconds.
- Re-insert the battery.
- This power cycle will force the lock to restart its internal processor, which can often resolve minor glitches affecting the speaker.
### 4. Perform a Factory Reset
If none of the above steps work, a factory reset is the last resort before contacting support. A reset will erase all your settings, guest access, and integrations, returning the lock to its out-of-the-box state. You will need to set it up again from scratch. The procedure for a reset varies by model, so please consult the official August support website for instructions specific to your lock.
By following these troubleshooting steps, you can likely resolve your August speaker problems and restore the helpful audio feedback from your smart lock. If the issue persists after a factory reset, it may indicate a hardware failure, and you should reach out to August customer support for further assistance.