How to Fix Buffering on Your Comelit Live View
Accessing a crisp, real-time video feed from your Comelit security system is essential for peace of mind. It's incredibly frustrating when you try to check in on your property, only to be met with a constantly buffering or frozen video stream. This stuttering playback, often indicated by a spinning wheel, detracts from the reliability of your system.
This professional guide is designed to help you understand the root causes of live view buffering and provide you with clear, actionable steps to resolve the issue and achieve a smooth, stable stream.
What Causes Live View Buffering?
At its core, buffering is a data flow problem. Your Comelit device is trying to send video data to your smartphone via the internet, but the data isn't arriving fast enough or consistently enough. This forces the app to pause the video and wait for more data to arrive. The primary reasons for this data bottleneck are:
- Weak Wi-Fi Signal: The connection between your Comelit device and your Wi-Fi router is too weak or unstable.
- Low Upload Speed: Your internet service plan doesn't have enough upload bandwidth to support a high-quality video stream.
- Network Congestion: Too many other devices on your network are using the internet at the same time, leaving insufficient bandwidth for your camera.
- App or Firmware Issues: An outdated version of the Comelit app or the device's firmware could have bugs affecting performance.
Step-by-Step Guide to Eliminate Buffering
Let's systematically troubleshoot the problem, starting with the most likely causes.
1. Analyse Your Wi-Fi Signal Strength
The quality of the connection at the camera's location is the most critical factor.
- Check Signal in the App: Open your Comelit app, go to the settings for the specific device, and look for a Wi-Fi status or signal strength indicator. If the signal is reported as "Weak" or "Poor," you have found the likely culprit.
- Physical Proximity: Walls, floors, and large appliances can significantly degrade Wi-Fi signals. The further your Comelit device is from your router, the weaker the signal will be.
- Optimise Your Network:
- Move the Router: If possible, try moving your Wi-Fi router to a more central location in your home.
- Install a Wi-Fi Extender: A Wi-Fi range extender can be placed halfway between your router and the Comelit device to boost the signal in that area.
- Upgrade to Mesh Wi-Fi: For the best coverage, consider a mesh Wi-Fi system, which uses multiple nodes to blanket your entire property in a strong, seamless signal.
2. Test Your Internet Upload Speed
Live streaming depends on how fast you can send data from your network, not just receive it.
- Run a Speed Test: On a phone or computer connected to the same Wi-Fi network, go to a website like
Speedtest.netand run a test. Pay close attention to the "UPLOAD" speed result. - Evaluate the Result: For a smooth HD stream, you should ideally have at least 2-4 Mbps of upload speed available per camera. If your upload speed is very low (e.g., 1 Mbps), you will need to either contact your Internet Service Provider (ISP) to upgrade your plan or lower the video quality in the app.
3. Reduce Video Quality and Network Load
If you can't improve your network, you can reduce the demand the camera places on it.
- Adjust Stream Quality: In the Comelit app's settings for the camera, find the "Video Quality" or "Resolution" setting. Change it from "High/FHD" to "Standard/SD". This significantly reduces the amount of data required, often eliminating buffering instantly.
- Minimise Network Congestion: If buffering only happens at certain times, it might be due to other activities. Are other people in your household streaming 4K movies, gaming online, or downloading large files at the same time? Try to test the live view when the network is less busy to see if performance improves.
4. Update Your Software
Finally, ensure all components are running the latest software versions.
- Update the Comelit App: Check your phone's app store for any available updates to the Comelit application.
- Update Device Firmware: Within the app's device settings, there is usually an option to check for and install firmware updates. These updates can include important performance improvements.