Comelit System Storage Full? How to Manage Recordings

Comelit System Storage Full? A Guide to Managing Your Recordings

A "Storage Full" notification on your Comelit video intercom or CCTV system is a critical alert that means your device can no longer save new recordings. This can compromise your security by creating gaps in your video history. This professional guide, written in clear British English, will walk you through the steps to manage your storage, delete old footage, and configure your system to prevent this issue from happening in the future.

Our goal is to help you regain control over your data, ensuring your system is always ready to record when it matters most.

Who Is This Guide For?

This guide is for owners of Comelit security systems (including video doorbells and NVRs) who are facing issues with full storage, whether it's an internal memory, an SD card, or a hard drive.

## Symptoms of a Full Storage Device

When your Comelit system's storage is at capacity, you will notice one or more of the following signs.

• "Storage Full" Notification: You receive a direct push notification or see an error message in the Comelit app or on the monitor.
• "Recording Failed" Error: The system log shows "recording failed" or "storage error" messages.
• No New Recordings: When you try to view recent events, you discover that nothing has been recorded for the past few hours or days.
• Inability to Record Manually: Pressing the manual record button results in an error or has no effect.
• System Beeping: Some Comelit NVRs or DVRs may emit an audible beeping sound to indicate a storage error.
• Red Storage Icon: A storage indicator icon in the device's interface may turn red or show a warning symbol.

## How to Fix the "Storage Full" Issue

Follow these steps to free up space and get your system recording again.

### 1. Enable Overwrite / Loop Recording

This is the most important setting for preventing a full storage device. When enabled, the system will automatically delete the oldest video file to make space for the newest one, ensuring continuous recording.

• How to Enable:
  1. Access your Comelit system's settings, either through the main monitor, the web interface on a computer, or the Comelit app.
  2. Navigate to the Storage or Record section.
  3. Look for a setting named "Overwrite," "Loop Recording," or "Recycle Record."
  4. Ensure this option is enabled or turned on. This will solve the problem automatically going forward.

### 2. Manually Delete Old Footage

If you need to free up space immediately or want to save specific clips before deleting others, you can manually manage your recordings.

• How to Delete via App/Interface:
  1. Open the Playback or Search section in your Comelit app or interface.
  2. Select the date and time range for the footage you wish to review.
  3. Most interfaces will allow you to select individual clips or blocks of time.
  4. Look for a "Delete" or trash can icon to remove the selected files. Be careful, as this action is usually permanent.

### 3. Format the Storage Device

Formatting is the quickest way to erase all recordings and start fresh. This is a good option if you don't need to save any of the existing footage.

• WARNING: Formatting will permanently erase everything on the SD card or hard drive. Back up any important clips before proceeding.
• How to Format:
  1. Go to the Storage or Disk Management section in your system's settings.
  2. Select the SD card or hard drive you want to erase.
  3. Choose the "Format" option and confirm your decision. The process may take a few minutes. After formatting, the system will have 100% of its storage capacity available.

### 4. Optimise Recording Settings

You can extend your storage duration by being more efficient with what you record.

• Record on Motion Only: Instead of recording 24/7, set the system to record only when motion is detected. This will drastically reduce the amount of storage space used. You can find this setting in the Record Schedule or Alarm menu.
• Lower the Resolution or Frame Rate: A lower video resolution (e.g., 720p instead of 1080p) or a lower frame rate (e.g., 15 fps instead of 25 fps) will result in smaller file sizes, allowing you to store more footage. This is a trade-off with video quality, so choose a balance that is acceptable to you.

## Frequently Asked Questions (FAQs)

Here are some quick answers to common questions about Comelit storage.

Q: What does the 'Storage Full' error mean on my Comelit system? A: This typically means the internal storage or SD card has reached its capacity and cannot save new recordings. The system needs to have older footage deleted to make space.

Q: Can my Comelit system automatically delete old recordings? A: Yes, most Comelit systems have an 'overwrite' or 'loop recording' feature. When enabled, it will automatically delete the oldest footage to make space for new recordings once the storage is full.

Q: How do I manually delete footage from my Comelit device? A: You can manage recordings through the Comelit app or the device's web interface. Navigate to the playback or storage section, where you can select and delete specific clips or format the entire storage device.