Cove Geofencing Not Working? Fix Arming Reminders Now

Cove Geofencing Not Working? Let's Get Your Reminders Back

The geofencing feature in the Cove security app is a convenient tool designed to enhance your security routine. By creating a virtual perimeter around your home, the app can detect when you leave and, most importantly, send you a reminder if you've forgotten to arm your system. When this feature fails, you miss out on a valuable safety net. This guide will walk you through the steps to troubleshoot and fix Cove's geofencing functionality.

## Core Requirements for Geofencing Success

For Cove's geofencing to work, a few things need to be perfectly aligned between your phone and the Cove app. The system relies on a continuous flow of information, and a single broken link in the chain can cause it to fail. Here are the pillars of the system:

1. Continuous Location Access: The Cove app must always have permission to see your phone's location, even when it's just running in the background.
2. Uninterrupted Background Activity: Your phone's operating system must not be shutting down the Cove app to conserve battery.
3. A Clearly Defined Zone: The geofence (the virtual perimeter) must be correctly set up in the app.
4. Stable Internet/Data Connection: Your phone needs to be able to communicate your location to the Cove system.

## Your Step-by-Step Geofencing Fix-It Plan

Follow these steps in order. The vast majority of geofencing issues are resolved in the first two steps.

### Step 1: Grant the Correct Location Permissions

This is the number one cause of geofencing failure. Modern smartphones have strict privacy controls that you must configure correctly.

• For iPhone (iOS):

  1. Go to your phone's Settings.
  2. Tap on Privacy & Security, then Location Services.
  3. Ensure Location Services is switched ON.
  4. Scroll through the app list and tap on Cove.
  5. Under 'Allow Location Access', you must select Always. If it is set to 'While Using', the feature will not work when the app is in the background.
  6. Make sure the Precise Location toggle is enabled.

• For Android Phones:

  1. Go to your phone's Settings.
  2. Tap on Apps, then find and select the Cove app.
  3. Tap on Permissions, then Location.
  4. Select the option for Allow all the time. This is absolutely critical.
  5. Ensure that Use precise location is also enabled.

### Step 2: Adjust Battery Optimisation Settings

Smartphones, especially Android devices, aggressively close apps running in the background to save battery. You need to tell your phone to leave the Cove app alone.

• For Android:

  1. Navigate back to the Cove app's info page in your phone's Settings.
  2. Tap on Battery or Power usage.
  3. Set the app's battery usage to Unrestricted or Not optimised. This prevents the operating system from putting the app to sleep.

• For iPhone:

  1. While in Settings, go to General.
  2. Tap on Background App Refresh.
  3. Find Cove in the list and make sure its toggle is switched ON.

### Step 3: Check Your Geofence Configuration in the Cove App

Let's make sure the app is set up correctly.

1. Open the Cove app.
2. Go into the Settings menu.
3. Find the Geofencing or Arming Reminders section.
4. Check the map. Is the pin for your home located correctly? Is the circular radius (the fence) set to an appropriate size? If it's too small, you might not trigger the alert reliably. A radius of 200-300 metres is usually a good starting point.
5. Ensure that the arming reminder notifications are actually turned on within this section.

After you have verified these settings, the feature should work the next time you leave your designated geofence zone. It's a powerful tool for ensuring your home is always protected.