Troubleshooting D-Link No Continuous Recording
One of the most critical features of a security camera is its ability to record footage reliably. If you've discovered that your D-Link camera is not recording continuously, it can be a significant concern. This guide will help you diagnose the common causes for this issue and restore your camera's recording functionality.
## 1. Check Your Recording Mode Settings in the Mydlink App
The most common reason for a lack of continuous recording is that the camera is set to "Event Recording" mode. This mode, which records only when motion or sound is detected, is often the default setting to save storage space.
### How to Change the Recording Mode:
- Open the mydlink app on your smartphone.
- Select the camera you want to configure from the main device list.
- Tap the gear icon to access the device's settings.
- Look for a menu option named Storage or SD Recording.
- Inside this menu, you will likely find different recording modes. Ensure you have selected Continuous Recording instead of Motion Detection, Event Recording or Sound Detection.
- Save your changes.
## 2. Inspect and Manage Your SD Card
For local storage, the health and status of your microSD card are paramount. If the camera cannot write to the card, it cannot record.
### Common SD Card Issues:
- The Card is Full: Most D-Link cameras have an "overwrite" or "loop recording" option, which automatically deletes the oldest footage to make space for new recordings. If this option is disabled, recording will stop once the card is full. Check this setting in the storage menu.
- The Card is Corrupted: SD cards can become corrupted over time, preventing the camera from reading or writing data.
- Solution: In the mydlink app's storage settings, there is usually an option to Format the SD card. This will erase all data but can resolve corruption issues. Important: Back up any needed footage before formatting.
- The Card is Incompatible or Faulty: The camera requires a high-quality SD card, typically Class 10 or higher, designed for high-endurance use (like in dash cams or security cameras). An old, slow, or failing card will cause recording failures. If formatting doesn't help, try replacing the SD card with a new one from a reputable brand.
## 3. Review Your Cloud Recording Subscription
If you are using D-Link's cloud recording service, your ability to record continuously is tied to your subscription plan.
- Check Your Plan's Features: Log in to your mydlink account on the web portal and review your subscription details. Basic or free plans often only include event-based cloud recording for a limited duration. Continuous cloud recording is typically a feature of premium, paid tiers.
- Check Your Account Status: Ensure your subscription is active and has not expired. A lapsed payment could revert your service to a free plan with different recording limitations.
## 4. Ensure Firmware is Up to Date
Camera firmware updates can resolve bugs that may be affecting the recording functionality. Check within the mydlink app's device settings for a "Firmware Update" option and install any available updates. A simple reboot of the camera after checking all the settings can also sometimes resolve temporary glitches.
By methodically checking your app settings, SD card health, and cloud subscription, you can almost always identify and fix the reason your D-Link camera has stopped recording continuously.