Doorbird Motion Detection Too Sensitive? A Guide to Fix It

Is Your Doorbird Motion Detection Too Sensitive?

Your Doorbird video intercom is a fantastic tool for monitoring your front door, but if it is bombarding you with constant motion alerts for every passing car or rustling leaf, it can quickly become more of a nuisance than a help. These excessive notifications, known as false positives, can clutter your activity log and make you less likely to pay attention to a genuine alert.

If you are experiencing a flood of unwanted notifications, do not worry. This guide will walk you through the steps to calibrate your Doorbird's motion sensor for greater accuracy.

Understanding the Cause of False Alerts

Doorbird's 4D motion sensor is highly effective, but without proper configuration, it can be triggered by unintended movement. Common causes for over-sensitivity include:

• Sensitivity Set Too High: The default sensitivity level may be too high for a busy environment.
• No Motion Zones Defined: Without specific zones, the sensor monitors the entire field of view, including public areas you do not want to monitor.
• Environmental Triggers: Movement from trees, bushes, flags, shadows, or even direct sunlight can sometimes trigger the sensor.
• Incorrect Distance Setting: The detection range might be set further than necessary, picking up activity far from your property.

How to Reduce False Motion Alerts on Your Doorbird

You can easily fine-tune the sensor's behaviour within the Doorbird app. Follow these steps to regain control over your notifications.

1. Adjust the Motion Sensor Sensitivity

This is the first and most impactful setting to change.

1. Open the Doorbird app and go to 'Settings' > 'Administration'. Log in with your admin credentials.
2. Select 'Motion Sensor'.
3. Find the 'Sensitivity' slider.
4. Lower the sensitivity setting. We recommend making small adjustments, for example, reducing it by 10-15% at a time.
5. Save the setting and monitor the alerts over the next few hours to see if there is an improvement.

2. Define Precise Motion Detection Areas

This is the most powerful tool for eliminating alerts from specific areas like roads or pavements.

1. In the 'Motion Sensor' settings, find the option for 'Areas' or 'Motion Areas'.
2. You will be shown the live view from your camera.
3. Draw one or more polygons to cover only the areas you are interested in. For example, draw a box over your personal walkway and porch area.
4. Crucially, do not include areas you want to ignore. Leave out the public footpath, the road, and your neighbour's property. The sensor will only trigger when movement is detected inside the shapes you draw.

3. Configure the Sensor Distance

You can control how far away the sensor detects motion.

1. Within the 'Motion Sensor' settings, look for a 'Distance' setting.
2. You can adjust this range, typically from 1 metre up to 10 metres.
3. Set the distance to appropriately cover your property without extending into public spaces. For a typical front door, a setting of 3-5 metres is often sufficient.

4. Create a Schedule for Alerts

If you only need alerts at certain times, a schedule can prevent unnecessary notifications.

1. In the settings, find the 'Schedule for Motion'.
2. Here, you can set up a timetable, defining the exact hours and days of the week when you want the motion sensor to be active and send notifications.
3. For example, you could disable it during the daytime on weekends when your family is often coming and going, but keep it active on weekday nights.

By combining these adjustments—lowering sensitivity, drawing precise motion areas, setting the correct distance, and using a schedule—you can dramatically reduce the number of false alerts from your Doorbird, ensuring that when you do get a notification, it is one that truly warrants your attention.