Eufy Missing Features? How to Find and Enable Them

Eufy Missing Features? A Guide to Finding and Enabling Them

You have purchased a Eufy security camera, excited about its advertised features like AI detection, activity zones, and smart notifications. However, after setting it up, you might feel like some of these functionalities are missing. Do not worry; they are almost certainly there! Eufy often disables advanced features by default to maximise battery life out of the box. This guide will help you unlock the full potential of your device.

## Why Features Might Seem "Missing"

There are a few common reasons why you might not immediately see a feature you were expecting:

• Default Settings: As mentioned, features that require more processing power (and thus use more battery) are often turned off by default.
• Location in the App: The Eufy Security app is feature-rich, and some settings are located in sub-menus that are not immediately obvious.
• Model-Specific Features: Certain features might only be available on specific models (e.g., 2K resolution, colour night vision, pet detection).
• Firmware Updates: A feature may have been added in a recent firmware update that your device has not yet installed.

## How to Find and Enable Key Eufy Features

Let's dive into the Eufy Security app and turn on the most sought-after functionalities. For any of these, start by opening the app, finding your camera on the device list, and tapping the three dots (...) on the preview window, then selecting Settings (the gear icon).

### 1. Enabling AI Detection (Human and Pet)

This is one of Eufy's most powerful features, allowing you to filter out alerts from irrelevant motion.

1. From the Settings menu, tap on Motion Detection.
2. At the top of this screen, you will likely see the detection type is set to "All Motions".
3. Tap on this and change it to "Human Only" or other available AI options like "Pet Detection".
4. This tells the camera to only send you a notification when it specifically identifies a person, dramatically reducing false alarms.

### 2. Setting Up Activity Zones

This feature is crucial if your camera's view includes a busy area like a public pavement or a road.

1. In the Motion Detection settings, tap on Activity Zone.
2. You will see your camera's live view. Tap or drag on the screen to draw one or more rectangular zones.
3. The camera will now only detect motion that occurs within these designated boxes. You can, for example, draw a zone that covers your pathway and garden, but completely excludes the public footpath beyond it.

### 3. Customising Notifications

You can change how notifications appear on your phone, making them more informative.

1. From the main Settings menu, tap on Notification.
2. Here you can choose the type of alert you want. For the most informative alerts, select "Most Efficient" or "Full Effect" to get a quick push notification.
3. Crucially, you can also select "Include Thumbnail". This will show a snapshot image directly in the notification on your phone's lock screen, so you can see what triggered the alert without even opening the app.

### 4. Checking for Firmware Updates

Ensuring your device is running the latest software can unlock new features and improve existing ones.

1. From the main Settings menu, go to General > About Device.
2. Look for Firmware Version. The app will usually tell you if an update is available and allow you to install it directly from this screen.

By exploring these key settings menus, you can transform your Eufy camera from its battery-saving default state into a powerful and intelligent security device, tailored perfectly to your home's needs.