What to Do When Your Eufy Camera Storage is Full
A 'Storage Full' notification on your Eufy security camera can be a major concern. It means your camera may stop recording new events, potentially leaving your property unmonitored. Whether you use local storage via a microSD card or Eufy's secure cloud service, managing your storage effectively is crucial for uninterrupted security.
This comprehensive guide will walk you through the reasons why your Eufy camera's storage might be full and provide clear, actionable steps to resolve the issue. We'll cover managing both local and cloud storage, enabling settings to prevent this from happening in the future, and troubleshooting common problems related to storage.
Understanding Eufy Storage Options
Before diving into the solutions, it's important to understand how Eufy handles video storage. Eufy offers two primary methods:
- Local Storage: Many Eufy cameras have a slot for a microSD card. Video clips are stored directly on this card, giving you physical control over your data without subscription fees.
- Cloud Storage: Eufy also offers subscription-based cloud storage plans. Recordings are uploaded to secure servers, which provides a safe backup if the camera is stolen or the microSD card fails.
The 'Storage Full' issue can occur with either of these methods.
How to Fix a Full MicroSD Card
If you are using a microSD card for local storage, follow these steps to manage your recordings and get your camera recording again.
1. Enable Loop Recording
This is the most important setting for preventing storage issues. Loop recording (sometimes called 'Auto-erasing') automatically deletes the oldest video files to make space for new ones.
- Open the Eufy Security app.
- Select the camera you want to manage.
- Go to Camera Settings > Storage > Local Storage.
- Ensure that Loop Recording is enabled.
2. Manually Format the MicroSD Card
If you want to delete all footage at once and start fresh, you can format the card directly through the app. Warning: This will permanently erase all existing recordings.
- In the Eufy Security app, navigate to your camera's settings.
- Find the Storage or Local Storage menu.
- Select the Format option and confirm. This will wipe the card and resolve any potential file system errors.
3. Check MicroSD Card Health
A faulty or incompatible microSD card can cause recording failures that appear as storage issues.
- Use a High-Endurance Card: Eufy cameras require high-quality microSD cards designed for continuous rewriting. Look for 'High Endurance' or 'Video Monitoring' cards from reputable brands.
- Test the Card: If problems persist, remove the card and test it in a computer to ensure it is functioning correctly.
Managing Full Eufy Cloud Storage
If you subscribe to a Eufy cloud plan, your storage limit is determined by your subscription tier.
1. Review and Download Important Clips
Go through your cloud recordings in the Eufy app. Download any important videos you want to keep permanently to your phone or computer.
2. Manually Delete Unneeded Recordings
The app allows you to select and delete individual clips or multiple clips at once. Regularly clearing out unimportant recordings, such as those triggered by irrelevant motion, can help you stay below your storage limit.
3. Consider a Storage Upgrade
If you find that you are consistently running out of cloud storage space, it may be time to upgrade your subscription plan. A higher tier will provide you with more storage capacity or a longer history of recordings, ensuring you don't miss anything important.