Ezviz False Alerts: Your Guide to Smarter Notifications
Your Ezviz camera is a great tool for keeping you connected to your home, but its effectiveness is lost if you're constantly being bombarded with false alerts. Notifications for harmless movements like swaying bushes, passing shadows, or your pet playing can be distracting and may cause you to ignore a genuinely important alert when it arrives.
If you're experiencing 'alert fatigue', don't worry. The Ezviz app provides you with all the tools you need to fine-tune your camera's motion detection. By adjusting a few key settings, you can significantly reduce unwanted notifications and ensure that the alerts you receive are the ones that truly matter.
What Causes False Alerts?
Before we fix the issue, let's understand the common culprits. False alerts are usually triggered by:
- High Sensitivity: The camera's motion detection is set too high, causing it to react to even the smallest movements.
- Environmental Factors: Wind moving tree branches, changing sunlight and shadows, rain, or even insects can be flagged as motion.
- Broad Detection Area: Without specific zones, your camera monitors its entire field of view, including areas with constant, irrelevant motion like a public street.
- General Motion vs. Smart Detection: Receiving alerts for all types of motion instead of using AI to specifically identify people or vehicles.
How to Reduce Unwanted Ezviz Alerts
Follow this step-by-step guide within your Ezviz app to get your notifications under control.
1. Adjust Motion Detection Sensitivity
This is the first and most important setting to change. It controls how much activity is needed to trigger an alert.
- Open the Ezviz app and tap on your camera to view it.
- Tap the gear icon in the top-right corner to open the Settings menu.
- Select Detection Alert.
- You will see a setting for Detection Sensitivity. It's often a slider from 1 (low) to 6 (high).
- If you're getting many false alerts, lower this value. Try moving it down by two levels.
- Observe the camera's behaviour for a day. You're aiming for a balance where it ignores trivial motion but still catches important events.
2. Set Up a Motion Detection Zone
This feature is incredibly powerful. It allows you to tell your camera exactly where to look for motion and what areas to ignore.
- In the Detection Alert menu, find and tap on Detection Zone.
- You'll see your camera's view. Tap on Draw Detection Zone.
- Draw one or more boxes that cover only the areas you care about, such as your doorway, your garden gate, or the area where you park your car.
- Be sure to exclude any areas that cause false alerts, like a busy road, a neighbour's property, or a tree that moves a lot in the wind.
- Save the zone. Your camera will now only send alerts for motion inside your customised area.
3. Enable AI-Powered Human Shape Detection
If your Ezviz camera supports it, this feature is a game-changer for reducing false alerts.
- In the Detection Alert menu, look for an option called Human Shape Detection or Person Detection.
- Turn this feature on.
- When enabled, the camera's onboard AI will analyse any motion to see if it matches the shape of a person.
- You will then only receive alerts when a person is detected, effectively filtering out notifications from pets, vehicles (unless you have vehicle detection), and other random movements.
4. Keep Your Firmware Up to Date
Ezviz regularly releases firmware updates for their cameras. These updates often include improvements to the motion detection algorithms, making them more accurate.
- In the camera's Settings menu, go to About or Device Version.
- The app will check for the latest firmware and prompt you to install it if an update is available. Always keep your camera on the latest version for the best performance.
By combining these four strategies, you can make your Ezviz camera significantly smarter. You will move from being overwhelmed by constant notifications to being confidently informed about the security of your home.