Is Your Ezviz Camera Failing to Record 24/7?
While motion-activated recording is useful, continuous 24/7 recording provides a complete, uninterrupted timeline of events, ensuring you never miss a moment. If you've set your Ezviz camera to record continuously but it's only saving motion clips—or not recording at all—this guide will help you solve the problem.
Most continuous recording issues stem from either incorrect settings in the app or problems with the microSD card being used. We'll cover both in detail.
Common Symptoms of Continuous Recording Failure
Here are the signs that your 24/7 recording isn't working as it should:
- Recording is Event-Only: Despite your settings, the camera is clearly only saving clips when motion is detected.
- Gaps in the Timeline: When you review the playback timeline in the app, you see large gaps of time where no footage was recorded.
- Recording Stops: The camera records continuously for a while, but then stops and doesn't start again until you reboot it or reformat the SD card.
- Option is Unavailable: The setting for "Continuous Recording" or an all-day recording schedule is greyed out or cannot be selected.
- SD Card Errors: You see notifications about the storage status being abnormal or the SD card needing to be formatted.
If you're facing any of these issues, it's time to troubleshoot.
How to Enable and Fix Ezviz Continuous Recording
Let's walk through the essential checks to get your camera recording around the clock.
1. Use the Right MicroSD Card
Continuous recording is highly demanding on a memory card. It involves constant writing and rewriting of data, 24 hours a day. This is why the type and quality of your microSD card are critical.
- Choose a High-Endurance Card: You must use a "High-Endurance" or "Video Surveillance" microSD card. These are specifically designed to withstand the constant workload of a security camera. Standard microSD cards, intended for phones or digital cameras, will fail quickly under these conditions, leading to recording gaps and errors.
- Check Capacity and Class: Use a reputable brand (like SanDisk, Samsung, or Kingston). Ensure the card is at least Class 10 / U1 for reliable HD video recording. The capacity you need depends on how many days of footage you wish to store.
- Format the Card in the App: Do not format the SD card on a computer. Always use the "Format" or "Initialise Storage" function within the Ezviz app's storage settings. This ensures the card is using the correct file system and is optimised for the camera.
2. Configure the Recording Schedule Correctly
Even with the right SD card, you need to tell the camera to record continuously in the app settings.
- Navigate to Storage Settings: Open the Ezviz app, select your camera, and go to its "Settings" (often a gear icon). Find the "Storage Status" or "Storage Settings" menu.
- Access the Recording Schedule: Inside the storage menu, look for "Recording Schedule" or "Notification Schedule". This is where you define when and how the camera should record.
- Enable Continuous Recording: You will typically see a timeline for the week. Tap on the day, and you should be given a choice between "Motion Detection Recording" (often blue) and "Continuous Recording" (often a different colour, like grey or orange). Make sure the entire timeline is set to "Continuous Recording".
- Save Your Changes: Ensure you apply the schedule to all days of the week if required and save the settings before exiting the menu.
3. Update and Reboot
If your settings are correct and you have the right SD card, a software glitch could be the culprit.
- Update Camera Firmware: Check for any firmware updates for your Ezviz camera within the app. These updates often fix bugs related to recording and SD card compatibility.
- Reboot the Camera: A simple reboot can often resolve temporary issues. Unplug the camera from its power source, wait for 30 seconds, and then plug it back in.
By ensuring you have a high-endurance SD card that has been formatted in the app, and by correctly configuring the recording schedule, you can solve the vast majority of Ezviz continuous recording problems.