How to Fix Ezviz Vehicle Detection Failures
Ezviz cameras with vehicle detection are designed to provide smarter security, alerting you to cars pulling into your driveway while ignoring less important motion. When this feature fails to work, however, it compromises your security and can be very frustrating. If your camera isn't picking up cars, you're missing out on a key feature.
This guide will help you troubleshoot and resolve the common issues that cause Ezviz vehicle detection to fail, ensuring you receive the accurate, specific alerts you need.
Common Reasons for Vehicle Detection Issues
Before diving into the fixes, let's understand the potential culprits:
- Incorrect Settings: The feature may be disabled or misconfigured in the Ezviz app.
- Poor Camera Placement: The camera's angle, height, or distance from the target area is not optimal.
- Obstructed View: Trees, walls, or other objects may be blocking the camera's line of sight.
- Lighting Problems: Strong glare, backlighting, or deep shadows can confuse the camera's AI.
- Outdated Firmware: The camera's software may contain bugs that have been fixed in a later version.
Step-by-Step Guide to Fixing Ezviz Vehicle Detection
Work through these steps to diagnose and correct the problem.
1. Verify Your In-App Settings
The first and most common issue is simply that the settings are not correctly configured.
- Open the Ezviz app and choose the camera in question.
- Tap the gear icon to go to Settings.
- Find and select the Intelligent Detection menu.
- Ensure that 'Vehicle Shape Detection' is toggled on. Sometimes this is part of a combined 'Human/Vehicle Shape Detection' option.
- Within these settings, check the detection sensitivity. If it's too low, the camera may not pick up vehicles. Try increasing it slightly.
2. Optimise Camera Positioning and Angle
Where your camera is placed has a huge impact on its analytical abilities.
- Height: Install the camera at a height of 7-10 feet (2-3 metres). This provides a good overview without being too far away.
- Angle: Angle the camera downwards slightly, so it looks down on vehicles rather than straight at them. This helps avoid headlight glare at night and provides a clearer view of the vehicle's shape.
- Distance: Ensure the area you want to monitor (e.g., your driveway) is within the camera's optimal detection range, typically under 50 feet.
- Clear Line of Sight: Check for and remove any obstructions like overgrown tree branches or hanging decorations that might block the view.
3. Define a Precise Detection Area
Use activity zones to tell your camera exactly where to look for vehicles. This prevents false alarms and focuses the camera's processing power.
- In the Intelligent Detection settings, look for Detection Area or Activity Zone.
- Draw a custom zone that specifically covers the area where vehicles will be, such as the road or your parking space.
- Exclude any areas with constant irrelevant movement, like public footpaths or foliage.
4. Check and Update the Firmware
Firmware updates often include significant improvements to AI detection algorithms.
- In the camera's Settings, navigate to About or Device Version.
- The app will show you the current firmware version and check if a newer one is available.
- If an update is found, install it. Make sure the camera has a stable power supply and internet connection during the update process.
5. Clean the Camera Lens
A dirty or smudged lens can obscure the view, making it difficult for the camera to analyse shapes correctly. Regularly clean the lens with a soft, microfibre cloth to ensure the image is as clear as possible.