Fermax Motion Detection Too Sensitive? A Guide

Receiving Too Many Motion Alerts From Your Fermax System?

Fermax video entry systems provide excellent security and convenience for your home or business. However, their effectiveness can be diminished if the motion detection feature is too sensitive, leading to a constant stream of notifications about non-existent threats. If your phone is buzzing every time a car drives by or the wind blows, it's time to fine-tune your settings.

This comprehensive guide is designed to help you troubleshoot and resolve issues with overly sensitive motion detection on your Fermax system, ensuring you only receive alerts that truly matter.

Common Causes for Overly Sensitive Fermax Motion Detection

Understanding the root of the problem is key to fixing it. Here are the most frequent reasons your Fermax system might be sending false alarms:

• Incorrect Sensitivity Calibration: The default setting might be too high for your specific environment, causing the system to react to even the slightest movements.
• Poor Camera Placement: If the camera is aimed at a busy street, a public pavement, or a neighbour's property, it will inevitably trigger constant, irrelevant alerts.
• Environmental Factors: Moving trees, shadows from clouds, reflections, and even heavy rain can be misinterpreted as motion by the system.
• Artificial Lighting: Headlights from passing cars at night can be a major source of false motion triggers.
• Outdated Software: The device's software may not be optimised. Updates often contain improved algorithms for motion analysis.

Step-by-Step Guide to Fixing Fermax Motion Sensitivity

Let’s get your Fermax system working for you, not against you. Follow these structured steps to regain control over your motion alerts.

1. Access the Configuration Menu

First, you need to get into the settings panel. The method can vary depending on your specific Fermax model (e.g., DUOX, WAY-FI, VEO).

• For systems with a monitor: Navigate through the on-screen menu using the monitor's buttons. Look for a "Settings" or "Configuration" option.
• For app-connected systems (like WAY-FI): Open the Fermax app on your smartphone and navigate to the device settings page for your outdoor panel.
• For IP systems: You may need to access the web interface by typing the device's IP address into a browser on the same network.

Consult your user manual if you are unsure how to access the settings for your model.

2. Calibrate Motion Sensitivity

This is your primary tool for reducing false alerts.

1. Once in the settings, locate the "Motion Detection" or "Video Sensor" menu.
2. You should see a setting for "Sensitivity," likely represented by a slider or a numerical value (e.g., 1-10).
3. Lower the sensitivity level gradually. Making a large change all at once might cause you to miss genuine events. Try reducing it by one or two levels.
4. Save the new setting and monitor the system's behaviour for a few hours or a full day.

3. Set Up Motion Detection Masks or Zones

This feature is incredibly useful for telling your system what to ignore. A mask or exclusion zone prevents motion in that part of the picture from triggering an alert.

1. In the motion detection settings, look for an option named "Masking," "Exclusion Zones," or "Activity Zones."
2. This will typically bring up a grid overlaid on your camera's view.
3. Select the grid squares that cover areas you want to ignore, such as the street, your neighbour's driveway, or a large bush that moves in the wind.
4. Save the mask. Now, only motion occurring in the unmasked areas will trigger a notification.

4. Check for Software/Firmware Updates

Manufacturers continuously work to improve their products. A simple software update could resolve your issue.

1. In the settings menu, find a section for "System Information," "Maintenance," or "Updates."
2. Check for a new firmware or software version and follow the prompts to install it if one is available.

By carefully adjusting these settings, you can significantly improve the accuracy of your Fermax motion detection system. The goal is to find the perfect balance where real events are captured without the constant noise of false alarms.