How to Manage a "Storage Full" Error on Your Fermax System
A "Storage Full" or "Memory Full" message on your Fermax video intercom system means it can no longer save new pictures or video clips from missed calls or activated cameras. To ensure you don't miss any important events, you need to manage the stored data. This guide will show you how to free up space and configure your system to prevent the issue from recurring.
### Understanding Fermax Storage
Most Fermax monitors, like those in the VEO or DUOX ranges, come with a certain amount of internal memory. This memory is used to store snapshots or short video clips of visitors who ring your doorbell when you are not there. Once this limited space is filled, the system will stop saving new recordings until old ones are deleted.
## Step 1: Manually Deleting Recordings
The most direct way to solve the problem is to delete old, unneeded recordings.
- Access the Menu: On your Fermax monitor, press the menu button to bring up the main interface.
- Navigate to Recordings: Look for an icon or menu item labelled "Recordings", "Call Log", "Images", or "Memory". Select this option.
- View Stored Files: You will now see a list or grid of the stored pictures and videos, usually sorted by date and time.
- Delete Files:
- Delete Individually: Browse through the recordings and select any that are no longer needed. There should be a "Delete" or trash can icon available to remove the selected file. You will likely be asked to confirm the deletion.
- Delete All: For a quicker solution, look for an option within the menu to "Delete All" or "Format". This will wipe all the recordings from the memory at once. Use this option with care, as it cannot be undone.
### Step 2: Configure Automatic Overwriting
Manually deleting files can be tedious. The best long-term solution is to enable the overwrite feature, which allows the system to manage its own storage automatically.
- Find the Overwrite Setting: Go back into your system's main settings menu. Look for a section related to "Storage", "Recording", or "Advanced Settings".
- Enable Overwrite/Circular Recording: Inside this menu, you should find an option labelled "Overwrite", "Circular Recording", or "Auto-delete". Make sure this setting is turned ON or Enabled.
When this feature is active, your Fermax system will automatically delete the oldest unprotected recording to make space for the newest one as soon as the memory becomes full. This ensures you always have the most recent events stored without ever having to manually clear the memory.
### Step 3: Expanding Storage (If Applicable)
Some, but not all, Fermax monitors have a microSD card slot that allows you to significantly expand the recording capacity.
- Check for an SD Card Slot: Examine the sides and bottom of your monitor for a small slot labelled "SD Card" or similar. Consult your user manual if you are unsure.
- Use a Compatible Card: If your model supports it, the manual will specify the maximum size (e.g., 32GB, 64GB) and type (e.g., Class 10) of microSD card required.
- Format the Card: After inserting a new card, you will likely need to format it using the monitor's settings menu to ensure it's ready for use.
By regularly deleting old files or, more effectively, by enabling the automatic overwrite feature, you can ensure your Fermax system always has space to record the latest activity at your door.