How to Fix Inaccurate Person Detection on Your Geeni Camera
The person detection feature on Geeni smart cameras is a fantastic tool for getting relevant security alerts. It's designed to filter out unimportant motion, so you're only notified when a person approaches your home. However, if you're getting alerts for cars, pets, or shadows—or worse, the camera is missing people altogether—some simple adjustments can make a world of difference.
This guide will walk you through the most effective ways to troubleshoot and fine-tune your Geeni camera's person detection for better accuracy.
How Does Geeni Person Detection Work?
Your Geeni camera uses its software to analyse motion. It looks for the specific shapes and movement patterns of a person, attempting to distinguish them from other moving objects. Factors like distance, lighting, and camera angle can all affect how well this works. When it gets things wrong, it's usually because another object has temporarily tricked the algorithm.
Step-by-Step Fixes for False Alerts
Follow these steps in the Geeni app to reduce unwanted notifications and improve performance.
1. Adjust the Motion Detection Sensitivity
This is often the most effective first step. A sensitivity level that is too high will cause the camera to react to every little movement, leading to false alarms.
- Open the Geeni app and select your camera.
- Tap the three dots in the top-right corner to open Settings.
- Go to Detection Settings (or "Motion Detection").
- You will see a sensitivity slider, usually with "Low," "Medium," and "High" settings.
- If you are getting too many false alerts, lower the sensitivity from High to Medium, or Medium to Low.
- This tells the camera to only pay attention to more significant movements, making it more likely to ignore things like leaves blowing in the wind.
2. Create Precise Activity Zones
An Activity Zone tells your camera to only monitor a specific area within its field of view. This is the best way to stop alerts from things like cars on a busy street or your neighbour's dog.
- In the Detection Settings, look for an option called Activity Zone.
- You will see the camera's live view with a grid. Tap or draw a shape over the exact area you want to monitor, such as your front path or porch.
- Make sure to exclude any areas that cause false triggers. This is a powerful tool for customising your detection.
3. Optimise Camera Placement
Where you put your camera is critical for accurate detection.
- Height: Install your camera 2-3 metres (7-10 feet) from the ground.
- Angle: Point it slightly downwards. This gives the camera a clear view of a person's shape and reduces the amount of "noise" from distant, irrelevant motion.
- Lighting: Avoid pointing the camera directly at bright lights or the sun. Strong backlighting can create silhouettes that are hard for the AI to identify. Ensure the area is reasonably well-lit at night.
4. Check for Firmware Updates
Geeni regularly releases updates for its cameras. These updates can include improved detection algorithms that make the feature more accurate.
- In your camera's main settings page, scroll to the bottom and look for Device Info or Firmware Information.
- The app will tell you if an update is available. If so, be sure to install it.
By working through these settings, you can dramatically increase the accuracy of your Geeni camera's person detection, ensuring you get the notifications that matter most.