How to Fix Delayed Notifications on Your Guardzilla Camera
A timely alert is the cornerstone of any good security system. When you receive a notification from your Guardzilla camera minutes after an event has happened, it undermines your ability to respond quickly. If you're frustrated by delayed alerts, this troubleshooting guide will walk you through the common causes and solutions to get your notifications back in real-time.
1. Strengthen Your Network Connections
The journey of a notification from your camera to your phone depends on a solid internet connection at every step.
- Camera's Wi-Fi Signal: Your Guardzilla camera needs a strong, stable connection to your Wi-Fi router to upload motion events instantly. If the camera is located far from the router, or if there are multiple walls in between, the signal may be weak. Try moving your router to a more central location or consider using a Wi-Fi extender to boost the signal near your camera.
- Your Smartphone's Connection: The delay could also be on your end. If your phone is connected to a slow Wi-Fi network or is in an area with poor mobile data coverage, the notification will take longer to arrive. Test your notification speed on different networks to see if the problem is specific to one connection.
2. Adjust Your Smartphone's Settings
Modern phones often use aggressive power-saving features that can interfere with how apps like Guardzilla operate in the background.
- Check Notification Permissions: Navigate to your phone's settings, find the Guardzilla app, and ensure that all notification permissions are enabled. This includes allowing it to show alerts on your lock screen and play sounds.
- Disable Battery Optimisation:
- On Android: Find the Guardzilla app in your settings, go to its 'Battery' settings, and select 'Unrestricted' or 'Not optimised'. This prevents the operating system from putting the app to sleep.
- On iOS: Ensure that 'Background App Refresh' is enabled for Guardzilla under 'Settings' → 'General'.
- Turn Off 'Do Not Disturb' and 'Low Power' Modes: These modes are designed to limit background activity and can delay or block incoming notifications.
3. Update and Reboot Everything
Sometimes, a simple reset is all that's needed to clear a temporary glitch.
- Update the Guardzilla App: Make sure you have the latest version of the Guardzilla app installed from your phone's app store. Developers frequently release updates to fix bugs and improve performance.
- Power Cycle Your Devices:
- Guardzilla Camera: Unplug the camera from the power outlet, wait for 30 seconds, and plug it back in.
- Your Phone: Perform a full restart of your smartphone.
- Your Router: Unplug your Wi-Fi router from power, wait for a minute, and then plug it back in. This can resolve many underlying network issues.
4. Check Guardzilla Server Status
While less common, the delay could be originating from Guardzilla's servers. If there is a system-wide outage or ongoing maintenance, this can affect notification delivery for all users. Check the official Guardzilla website or their social media pages for any announcements regarding service status.
By methodically checking your network, phone settings, and devices, you can pinpoint the cause of the delay and restore the instant, reliable alerts you expect from your Guardzilla security camera.