How to Stop Heimvision False Notifications
A security camera should provide peace of mind, but a constant stream of false notifications can quickly turn it into a nuisance. Alerts for swaying branches, passing cars, or changing shadows can cause you to ignore a real security event. This guide will show you how to fine-tune your Heimvision camera's settings to receive only the alerts that matter.
## Step 1: Adjust Motion Detection Sensitivity
The most common reason for false alerts is that the motion sensitivity is set too high. The camera is simply doing its job too well, picking up on every tiny movement.
- Open the Heimvision app and select the camera you want to adjust.
- Go into the camera's Settings.
- Find the 'Detection Alarm' or 'Motion Detection' menu.
- Look for a setting called 'Sensitivity' or 'Detection Sensitivity'.
- This is often set to 'High' by default. Try lowering it to 'Medium' or 'Low'.
After making the change, monitor the notifications for a day or two. For many users, this single adjustment is enough to solve the problem. You want the setting to be low enough to ignore trivial movements but high enough to detect a person approaching.
## Step 2: Set Up Custom Activity Zones
An activity zone is a powerful feature that tells your camera to only pay attention to motion within a specific, user-defined area. This is the best way to eliminate alerts from predictable, irrelevant motion.
- In the camera's settings, find the 'Motion Detection' or 'Activity Zone' menu.
- You should see the camera's live view with a grid overlay.
- You can now draw or select the specific areas where you want to detect motion. For example, draw a box over your walkway and garden, but exclude the public pavement, the road, and your neighbour's property.
- By doing this, a car driving down the street or a person walking their dog on the pavement will be completely ignored by the camera's motion detection algorithm.
## Step 3: Use Human Detection or AI Features (If Available)
Many modern Heimvision cameras include advanced AI-powered features designed specifically to reduce false alerts.
- Humanoid Detection: Check your camera's settings for an option called 'Humanoid Detection' or 'Person Detection'. When this feature is enabled, the camera's software will analyse the motion to determine if it has a human shape. You will only receive a notification if it identifies a person, while ignoring pets, vehicles, and other movements.
- Notification Scheduling: If you only need to be alerted to motion at certain times (e.g., overnight), use the scheduling feature. You can set a schedule so that you do not receive notifications during times you are home and active, reducing the overall number of alerts you receive.
## Step 4: Optimise Camera Placement
Sometimes, the problem is not the settings, but the camera's point of view.
- Avoid High-Traffic Areas: If your camera is pointed at a busy street, you will always struggle with false alerts. Try to angle the camera to focus on your property's entry points while minimising the view of public areas.
- Beware of Trees and Bushes: Branches swaying in the wind are a major trigger for motion alerts. Trim any foliage in the camera's direct line of sight, or use activity zones to exclude them.
- Watch for Light Changes: Avoid pointing the camera directly at the sunrise or sunset. Drastic changes in light and shadow can be misinterpreted as motion. Similarly, be mindful of reflections from windows or pools.
By combining these strategies—adjusting sensitivity, creating precise activity zones, enabling smart features, and optimising placement—you can transform your Heimvision camera from a source of annoyance into a smart and reliable security tool.