How to Fix a Heimvision 'Storage Full' Error
A 'Storage Full' error on your Heimvision camera means the local microSD card has run out of space. When this happens, the camera may stop recording new events, leaving your property unmonitored. This guide explains how to manage your camera's storage effectively to ensure continuous recording.
Understanding how your camera stores video is key. Heimvision cameras record footage onto a microSD card that you insert into the device. Managing the space on this card is essential for uninterrupted operation.
Common Symptoms of a Full Storage Card
You'll know your storage is full if you encounter these issues:
- A 'Storage Full' or 'SD Card Full' notification in the Heimvision app.
- The camera stops recording new motion-triggered events.
- You can view old recordings, but no new ones appear.
- The app shows the storage capacity is at or near its maximum limit.
- Playback functions become slow or unresponsive.
Step-by-Step Guide to Managing Heimvision Storage
Follow these steps to resolve the 'Storage Full' error and prevent it from happening again.
1. Enable Loop Recording
This is the most important and effective solution. Loop recording (sometimes called 'Overwrite') allows the camera to automatically delete the oldest footage to make room for the newest recordings.
- Open the Heimvision App: Select the camera you want to configure.
- Navigate to Storage Settings: Go into the camera's 'Settings' and find a menu labelled 'Storage Settings' or 'SD Card Management'.
- Find the Loop Recording Toggle: You should see an option for 'Loop Recording' or 'Overwrite'.
- Turn It On: Ensure this feature is enabled. Once activated, your camera will record continuously without ever stopping due to a full card. You will no longer need to manually delete old files.
2. Format the MicroSD Card
Formatting wipes the card clean and can resolve underlying errors. This is a good step if the camera is having trouble writing to or recognising the card, even if it's not full.
- Important: Formatting will permanently erase all existing recordings on the card. Make sure you have downloaded and saved any important clips before proceeding.
- Use the App to Format: In the same 'Storage Settings' menu, there should be a 'Format' or 'Format SD Card' option.
- Confirm the Action: The app will ask you to confirm that you want to erase everything. Proceed with the format. This process only takes a minute and ensures the card is perfectly set up for your camera.
3. Download and Back Up Important Footage
Before you format the card or allow loop recording to overwrite old files, you may want to save important videos.
- Access Playback: In the app, go to the 'Playback' or 'History' section.
- Find Your Clip: Locate the specific event you want to save.
- Use the Record or Download Button: While playing the clip, there is typically a 'Record' or 'Download' icon (it might look like a video camera or a downward arrow). Use this function to save a copy of the video directly to your smartphone's gallery.
4. Consider a Larger Capacity SD Card
If you find that your card fills up too quickly even with loop recording (e.g., you only have a few days of history), you might need more storage space.
- Check Camera's Maximum Capacity: Refer to your Heimvision camera's specifications to see the maximum supported SD card size (e.g., 128GB or 256GB).
- Purchase a High-Endurance Card: When upgrading, choose a high-quality 'High Endurance' or 'Video Monitoring' microSD card. These are specifically designed to handle the constant rewriting process of a security camera and are more reliable than standard cards.
By enabling loop recording and properly managing your SD card, you can ensure your Heimvision camera is always ready to capture the next important event.