Protecting Your Property: Securing Your Hik Connect System from Unauthorised Access
The security of your surveillance system is paramount. Discovering that someone may have gained unauthorised access to your Hik Connect or Hikvision cameras is a serious violation of your privacy and security. It's essential to act quickly and decisively to lock down your system and prevent any future breaches.
This guide is designed to provide you with the immediate steps to take if you suspect a breach and the long-term strategies you should implement to ensure your CCTV system remains secure, private, and under your complete control.
Immediate Steps to Secure Your Account
If you have any reason to believe your account has been compromised—perhaps settings have changed unexpectedly or you've seen unrecognised login alerts—take these actions immediately.
1. Change Your Hik Connect Password
This is the most critical first step. Your password is the primary key to your system.
- Log In and Reset: Immediately log into your Hik Connect account via the app or web portal and navigate to the security settings to change your password.
- Create a Strong Password: Do not reuse an old password. Create a new, unique password that is at least 12-16 characters long and contains a mix of uppercase letters, lowercase letters, numbers, and special symbols (e.g., !, @, #, ?).
2. Enable Two-Factor Authentication (2FA)
2FA is one of the most effective tools for preventing unauthorised access. It adds a second layer of security, requiring a code from your mobile phone in addition to your password.
- Activate in the App: Go to the "Account Management" or "Security" section of your Hik Connect app and enable Two-Factor Authentication.
- How it Works: Even if a malicious actor steals your password, they will be unable to log in without physical access to your phone to receive the verification code.
3. Review and Remove Unrecognised Devices
Check the list of devices that are currently logged into your account.
- Log Out Everywhere: Most services have an option to "Sign out of all other devices." Use this feature to force a log out on any device you don't recognise.
- Remove Unlinked Devices: Review any cameras or recorders linked to your account and unbind any that you did not add yourself.
Best Practices for Long-Term Hikvision Security
Security isn't a one-time fix; it's an ongoing practice. Adopt these habits to keep your system secure for the long term.
Regularly Update Firmware
Hikvision frequently releases firmware updates for their cameras, NVRs, and DVRs. These updates often contain vital security patches that protect against newly discovered vulnerabilities. Make it a habit to check for and install firmware updates every few months.
Secure Your Home Network
The security of your camera system also depends on the security of your Wi-Fi network.
- Strong Wi-Fi Password: Ensure your home Wi-Fi network uses a strong, WPA2-encrypted password.
- Guest Network: Do not connect your security cameras to a guest network. Keep them on your main, protected network.
Beware of Phishing Scams
Be cautious of emails or messages claiming to be from Hikvision or Hik Connect that ask for your login details. Never click on suspicious links or provide your credentials. Always log in directly through the official app or website.
By taking these proactive steps, you can significantly enhance the security of your Hik Connect system and ensure that you are the only one with access to your cameras.